Benchmark Bonita Springs hotels

"Carpets needed cleaning. They overused cleaning chemicals to cover up mold and mildew in our room. There was visible mildew on the curtains. The room was always damp even with the A/C set at 72."

"Pool amazing. Love different options Need help with… No one cleaning up drink cups, no tennis channel, no smart TV, both restaurants have same menu, bed very soft and lumpy, limited staff at restaurants and bar so slow service, need 2 free water bottles, inside person told me property owned by Marriott so no perks for Hyatt status like no late checkout. Couldn’t reach property easily before visit. Front desk won’t answer if busy and you can’t leave a message. Concierge has no voice message. Good … Superb accommodations overall with porches and comfy AC, great space, kitchen has basics, Bathrooms impressive, staff very nice, guests very nice, some fun activities like wine glass painting (warning no wine tasting as promoted though) loved all the waterfalls. "

"no and yes"

"Pool was fantastic. Could have used a few more chairs during busy times. Two restaurants on site. You must Make reservations ahead of time at Chops. Lots of shops a short walk across the parking lot. The farmers market was excellent and on the parking lot. The room was very clean and the staff was welcoming and friendly. "

"Staff was rude "

"Great location."

"The layout of the room, the mobile tv base, the showers has good pressure & there is very nice patio furniture in the garden. The bed is so comfortable! "

"Great location nice deck area, good size room could do with a little refresh, needs better blind as let in too much light, comfy bed, breakfast ok but mainly packaged products. Restaurant next door good for drinks and food so very handy."

"Marion was a great host. She was very quick to respond."