Had such a difficult and stressful time trying to get check in information with the host we spent the first 4.5 hours of our vacation stressing and on the phone with VRBO support. Received the check in information 15 mins after our check in time. Regarding the unit itself, it served the purpose we needed. The kitchen was sparse and not super clean, but we didn’t need to cook at all so we were grateful. The bathroom was very interesting, with the light on the outside (typical for New England) but in a 3 second delay and would play a little chime any time we turned it on. We found this funny, but definitely quirky during a 3am bathroom run. The parking spots are TIGHT. Again, grateful for off street parking but it was between two giant trucks. Checkout was smooth. Just had to leave things, which we appreciated. Location was great, and overall we had a fine time and it served the purpose we needed, but communication with the host left such a sour taste in our mouth and we didn’t receive as much as a apology or acknowledgement.