6/10 Okay
aref o.
29 Dec 2024
Liked: Check-in, location
Disliked: Cleanliness, communication
Disappointed
First off, the wi-fi connection was terrible, extremely spotty. We have proof of no connection to the internet. The television in the game room would not turn on- remote was not to be found. As a matter of fact, all the tv’s were slow functioning. The heat on the upper floor was very hot even when turned off on both floors. The kitchen appliances were scarce. We basically brought everything to use in the kitchen and had to step out numerous times to the supermarket on our holiday in the pouring rain for missing items we should not be responsible for ie paper towels, dish soap, sugar, spices for starters. The dishwasher did not clean well properly, or if at all. Jacuzzi temperature was not adjusting at all to the desired temperature. The rooms and the floors were dusty especially under the beds, as well as dead flies under the windows inside. There was a bedroom upstairs that when you moved the ottoman located in front of the bed, previous guests articles of clothing were still there. Prior to our stay, we tried to contact them via VRBO but no answer. As this would be my third time coming to Broken Bow, this is the worst stay of them all. Would not recommend. Very disappointed.
aref o.
Stayed 3 nights in Dec 2024