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"The staff there are top-notch! Real friendly, super helpful and always make you feel welcome. I'd like to extend a shout out to Keylee, Alexis and Gina who really went above and beyond. It was a joy to meet them and they always came through with what we needed, especially when it came to getting an extra pillow, some hot water for tea, and extending our stay another day due to the blizzard. I would also like to recognize the unsung heroes who keep the breakfast line stocked and running smoothly! For them, and the ladies at the front desk, and even the maids, it was always service with a real smile!! 😊 I might also recommend the placement of an additional chair near the elevator on each floor. Sometimes a person just needs to finish a phone call or just have an extra place to set something while they get ready to ride the elevator. Have a wonderful day! Rocky Greene"

"Decent for quick stay but overall needs cleaning and renovation. "

"Almost perfect except there is no refrigerator in the rooms. Room is large and extremely quiet. Free beer, wine and food at cocktail hour. Great pool and exercise room. The location is outstanding; every conceivable store, big box and restaurant with 1 mile. Can’t believe that West Des Moines isn’t putting downtown Des Moines out of business. "

"Welcoming staff, clean premises, fair rates!"

"Very much appreciate the close proximity and clean hotel to the airport!"

"When I went to my room, it hadn’t been cleaned. They wanted to refund money. I told them it was after midnight and we needed a room. They were able to get us two separate rooms instead with the second one for free. I thought the furniture and carpet were very outdated. Carpet throughout hotel had multiple stains. Couch in our room showed multiple stains. Door in room says check out is noon but housekeeping started bagging on our doors starting at 10am. And walked right in."

"Parking felt safe, front desk was nice and efficient."

"This hotel is top notch. We enjoyed our stay. Everything was clean, the decor is so fun, and the staff was very accommodating. The breakfast buffet offered a wide variety, and was easy to access each morning. The only complaint was the parking was across the street in a garage that was not owned by the hotel. I would love easier parking options or valet."

"Everything was great."