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"Great room and great staff"

"Clean room and staff are great!"

"Liked the rotating restaurant on the top, great room with nice views. Clean!"

"Thanks to the entire staff from check-in to check-out, at the gym, pool, and on 17 who provided warm, friendly professionalism during a busy and challenging time."

"Everything was excellent from the breakfast to the entire room and the staff I 100% recommend. It’s the best place ever "

"An amazing stay! I got upgraded to a room with a better river view and the perfect view of the bund.The hotel is a few minutes walk from the bund and the river yet super quiet. Everything was clean, smelt fresh, and was the most at home I felt in a hotel (I been to quite a few). The staff was helpful especially those at the restaurant Fifty 8 shout out to Carrie who was our server! Even the ayi (cleaning lady) was super nice, she found out I spoke Mandarin and was telling me about her hometown of Henan. The room service was delicious and I ordered basically everyday. This was my first time choosing MO and now I am officially a fan!"

"We were very satisfied with our stay at the Grand Hotel. The location was excellent, and the service was superb. We highly recommend it."

"The location was great and the staff service was commendable too."

"Room was spotless and the staff were very polite and went out of their way to help whenever possible. Breakfast was excellent and had a wide variety of different cuisines. Location is on the Bund and it doesn’t get better than that. Many shopping malls nearby and historic attractions are just a short walk away. Besides its rich cultural heritage and history, I highly recommend staying here for its convenience and excellent service."