Chatham Family Hotel

"A great inn. "

"The staff are awesome! "

"The front desk young man was very polite and professional. He let me check in early. I was meeting a friend there to go to the Albany Wine festival. The entire property was clean and seemed in good shape. The room was great and relaxing. I was sad that the bar wasnt open. The pool area was nice, but the hot tub jets weren't working. At least the jets were pumping in hot water. I would definitely stay again."

"Great visit to The Black Swan Inn. Perfectly located central to activities in the Berkshires. Fantastic customer service and very clean."

"N"

"Property was clean. Room was comfortable. "

"Clean, well-managed. Quiet. Easy to get to. Lots of restaurants close by. Hotel has wifi- cell service was spotty though because of the location. Great stay! "

"Generally a good stay, great value"

" I was really impressed with my room. Especially for the cost. Very spacious layout compared to a normal hotel room. I get that it may be a down time in terms of seasonal bookings for that area. However, it was a great place at a great value; even during a conference week (which is why I was there) at a resort right down the road. I would stay there again anytime."