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"Fantastic hotel the staff are helpful and friendly it is beautifully decorated and comfortable I have stayed there a few times now and the service you receive is consistent I can’t praise the staff enough for their care of the guests. The only very minor issue I had was some dust on the floor of the wardrobe that I accidentally dropped my top onto and it got dusty. The breakfast is absolutely delicious especially the eggs Benedict. There is a plenty of choice and excellent service."

"We've stayed here a couple of times now and the service was excellent once again. Be sure to include the breakfast in your stay, as there's a great choice and service is great."

"Lovely atmosphere and had relaxing two days here."

"Lovely hotel in a great location. Staff really helpful and friendly. Breakfast was good and our room was excellent. Bar/restaurant area was really nice and the lady serving at the bar was really lovely. We will definitely stay again. Ate at the restaurant called Amni across the road and it was excellent. Loads of choice of lovely restaurants nearby and main shopping area just round the corner made it a brilliant location."

"Very nice property with friendly staff. Location is a short walk to town where there are lots of bars, restaurants and shops. The majority of the rooms are in the building across the parking lot from the hotel restaurant and river. Partial view river views look across the parking lot and are quite limited but pleasant. "

"It was amazing, great relaxed breakfast, fantastically comfortable beds, clean and cozy. We’ve actually extended our stay by a night as we’ve had such a nice stay."

"Forgot to clean our room two occasions "

"Hotel nice and quiet, lots of lovely restaurants in the city centre about 15 mins walk. Hotel bar was nice and open late."

"Hotel was stunning both inside and outside and the staff were really friendly and polite nothing was too much trouble. Bed was really comfy and breakfast was excellent would come back to stay next time we are in Chester. Great location 5 minutes from motorway and only a few minutes from city centre and the zoo which is why we visited"