Runcorn hotels from HK$314

"The room was dirty. At first looked ok. I went to have a shower, the plug was full of thick dark hair. When looking closer at the bathroom it really was in a sorry state."

"More shelving needed in bathroom and toilet area"

"Clean, spacious room, good facilities, very helpful staff, nice breakfast!"

"N/A"

"Great hotel close to Lime Street. Beautiful room with lots of nice little touches. "

"Great stay"

"The location was good, parking was very easy in Q Park with discount. Room was pretty average for a delux room. No drawers, or suitcase stand so every time I needed something the case went on the bed which isn’t great. There was no close up make up mirror in bathroom which was annoying. No fridge which was also a surprise. I checked in online and got confirmation email saying pick keys up at reception or from machine. Machine wouldn’t dispense keys so went to reception. Female member of staff said you’ve not checked in despite me looking at an email saying I’d successfully booked in online! She was having none of it, not much customer service no apology…."

"All good "

"We stayed for 2 nights as a surprise for my boyfriend’s birthday. We checked in and Cole on reception was great, very welcoming and gave us all the information we needed. He also kindly upgraded our room which was a really nice touch. Our room was lovely with everything you need. The spa in the hotel was amazing; so clean and not crowded we used this both days. We would love to return again soon. "