MBH Maya Bacalar Hotel Boutique

Property class: 3.5

Choose dates to view prices

At MBH Maya Bacalar Hotel Boutique, you can look forward to a beach bar, a rooftop terrace and a garden. This hotel is a great place to bask in the sun with a private beach and free beach cabanas. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with an outdoor entertainment area and a bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is HK$637
HK$795 total
includes taxes & fees
4 Oct - 5 Oct

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Lagoon View

A hotel room with a bed, a desk with a TV, a ceiling fan, and a wardrobe.

Suite, Lagoon View

8.6 out of 10
Excellent
(4 reviews)
  • Lagoon view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Jungle View Suite

A modern hotel room with a large bed, a ceiling fan, a desk, and a view of the outdoors.

Jungle View Suite

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Suite, Jetted Tub

A bedroom with a large bed, wooden flooring, a nightstand, and a view of the ocean through a sliding glass door.

Deluxe Suite, Jetted Tub

9.8 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

A hotel room with two beds, wooden flooring, a large window with a view of trees, and a chair by the window.

Deluxe Studio

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, Private pool

A bedroom with a large bed, a wooden nightstand, a desk, and a view of the sea through a sliding glass door.

Deluxe Suite, Private pool

9.6 out of 10
Exceptional
(5 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Bacalar, MBH Maya Bacalar Hotel Boutique is in the suburbs and on a private beach. The area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Map
Carretera Federal 307 Chetumal-Cancún, Km 25 mas 600, Bacalar, QROO, 77930

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    8 min walk - 0.7 km
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    9 min drive - 7.8 km
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    9 min drive - 8.6 km
  • A calm lake with lily pads and trees reflecting on the water's surface.
    Cenote Azul
    13 min drive - 12.5 km
  • A tropical beach with clear turquoise water, palm trees, and a wooden structure.
    Cenote Cocalitos
    13 min drive - 12.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    40 min drive

Restaurants

  • asadero el establo
    5 min drive
  • Marisqueria El Taco Loco
    5 min drive
  • Pueblo Pirata
    3 min drive
  • Las Miches De La 1
    7 min drive
  • 6 hermanos
    7 min drive

About this property

MBH Maya Bacalar Hotel Boutique

  • Hotel near Lake Bacalar
  • Consider a stay at MBH Maya Bacalar Hotel Boutique and take advantage of a beach bar, a rooftop terrace and a garden. This hotel is a great place to bask in the sun with a private beach and free beach cabanas. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as an outdoor entertainment area and a bar.
  • Additional perks include:
    • Free self-parking
    • Full breakfast (surcharge), bike hire and concierge services
    • Tour/ticket information, a front desk safe and smoke-free property
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at MBH Maya Bacalar Hotel Boutique have perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Showers, baths or showers and free toiletries
    • 55-inch Smart TVs with satellite channels
    • Balconies or patios, wardrobes/cupboards and fans

Similar properties

Exterior
Casa Aakal Lagoon Front
Bacalar
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
8.6 out of 10, Excellent, 375 reviews
The price is HK$773
HK$960 total
includes taxes & fees
22 Sept - 23 Sept
Casa Aakal Lagoon Front
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 250 to 500 for adults and MXN 150 to 350 for children
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Hot tub
  • Sauna
  • Steam room

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Fan
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

This property enforces quiet hours from 10:00 PM to 8:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 600 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 250 to 500 for adults and MXN 150 to 350 for children
  • Pet fee: MXN 600 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is MBH Maya Bacalar Hotel Boutique pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 600 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at MBH Maya Bacalar Hotel Boutique?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at MBH Maya Bacalar Hotel Boutique on 4 Oct 2026 start from HK$637, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at MBH Maya Bacalar Hotel Boutique?

Self-parking is free at this property.

What time is check-in at MBH Maya Bacalar Hotel Boutique?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at MBH Maya Bacalar Hotel Boutique?

Checkout is at 11:00 AM.

Where is MBH Maya Bacalar Hotel Boutique located?

Located in Bacalar, this beachfront hotel is in a national park, steps from Lake Bacalar and within 6 mi (10 km) of Laguna Bacalar Ecological Park and Ecopark Bacalar. Cenote Negro and Polytechnic University of Bacalar are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

MBH Maya Bacalar Hotel Boutique Reviews

9.0

Wonderful

9.0

Cleanliness

9.4

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 288 out of 436 reviews
Rating 8 - Good. 94 out of 436 reviews
Rating 6 - Okay. 19 out of 436 reviews
Rating 4 - Poor. 23 out of 436 reviews
Rating 2 - Terrible. 12 out of 436 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Awesome staff Will definitely come back Only downside pool ( location and size ) No steam or sauna in working order
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and quiet. Very eco-friendly. Internet and Wifi needs a lil improvement for the occasional check in back home. Quick and easy check in and check out. Beautiful views. One downside lots of insects at night time.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quiet and relaxing stay. Beautiful lake views and easy access to the lake in the middle of the beautiful trees and nature. Short drive to town if you want to go out and enjoy the restaurants and town life. Would 100% go back, and recommend to MBH to friends and family
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
The staff was amazing, so kind and helpful. Also, The quietness and the calm was amazing. It was almost like we were at our private resort.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay, clean and spacious room, staff very friendly but the most remarkable thing is that we left the safe box open with our valuables, passports and cash before they clean the room and everything was there, when we returned, nothing was missing 😀 and the place is amazing the lake 3 minutes away from our room.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our fourth stay at MBH. We love the quiet property. Staff and service are excellent as always. Looking forward to our fifth stay
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, very clean and wonderful staff. Just outside of Bacalar which means it was nice and quiet. Loved the stay and would recommend to others.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
In my experience, everything was great; the perfect place to relax and spend time with
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and room
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is secluded, quiet and safe.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great amenities Take advantage of everything they offer! Its a beatiful place, make sure you explore🙏
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was very pleasant, the prople were very nice and the room was clean.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing I would improve is adding coffee in the room. Everything else was very good!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay! Location was nice and secure with private access to the lagoon. The staff was extraordinarily nice and helpful. Check in was a breeze the girls at the front desk were very nice. Our room was spacious, the AC was perfect and our bed was probably the most comfortable bed I’ve ever slept in. Would definitely recommend this hotel!
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Picturesque lagoon views

Great stay. Staff friendly, helpful & easily contactable via whatsapp. Breakfast from their hotel was delicious & was able to be served to our balcony. Room & balcony spacious with tranquil lagoon views. Kayaks, paddleboards & life jackets available to use - would recommend an early morning to do this at sunrise!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel. Paradise. Quite, comfortable beds. Weather so nice, we left the doors open with mesh screen. Peaceful mornings and sunsets. Food at restaurant was delicious
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting on the shore of Lake Bacalar. The dock was a perfect place to hang out. We were only there for one night, would like to have stayed longer.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Nice place and staff helpful and friendly. Only downside was that the hot tub was not working and that was one of the reasons I chose this property.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, beautiful area, peaceful. Great food at the restaurant. Clean, comfortable. The only suggestion would be complimentary coffee since the restaurant doesn’t open until 8 and for early risers it’s tough to have to wait for coffee
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved this property… wished I’ve stayed 2 nights instead of one. It’s a 10 minute drive to downtown as MBH Maya Bacalar is in the middle of jungle but so nice to wake up to the scenery and the amazing lagoon. The kids enjoyed every second of our stay. We took advantage of the paddle boards kayak and of course swimming in this beautiful lagoon. Can’t wait to go back to this amazing place.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very wonderful staff, always attentive. The grounds are rustic. Uneven ground could be difficult for some people. The rooms are great, updated and safe.
Stayed 4 nights in Oct 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has no ammenities at all, a very small restaurant with no AC. We did not have hot water on the first day and had to call maintenance for the bathroom. They cleaned leaves with a VERY noisy machine daily distrupting all the peace. No pool, yes you have a beautiful lagoon but only 6 very uncomfortable beds. The hotel is very far from everythong so taxis are very expensive. Staffnis amazing though and food was great.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

The view from our room was absolutely breathtaking! Cleanliness in the room needs improvement. Taking a shower the first day was a horrible experience. Drain was clogged and water completely flooded the bathroom. We used towels to prevent water from running into the bedroom. Issue was reported and not addressed until later in the day (staff is not available until 8:00am). No apologies were given.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Well, the staff are nice, but it doesn't make a difference in the rating. The hotel itself is run down. The room is pathetic, a really sad place to come back to after a day in the sun. And the bugs and bites on your feet and ankles, horrible. So we barely hung out at the hotel itself. The dock has a few wooden chairs that are so uncomfortable, there are literally 2 chairs that are made of fabric, all the others are wood and not a single cushion on site. So bring your own cushion. The bar by the dock is a joke, almost no alcohol and dirty. This place deserves 2 stars at best. It's misleading, the pictures of this place are fake, (I was catfished) not the actual resort in its current state. It's a bait and switch. But there are plenty of beach clubs nearby with nice chairs, umbrellas and good drinks. As for MBH, I would stay away at all costs.
Stayed 4 nights in Feb 2025