Kitchener Chicopee Ski and Summer Resort Hotels

"Excellent breakfast. Excellent hotel staff. very clean. Very accommodating."

"Breakfast wasn’t included, parking was extra, and not easily accessible. It was across an alley and up and down two flights of stairs with no elevator. The thermostat in our room was broken and the room was freezing. Tried to call the front desk many times without getting an answer. Finally, spoke to the front desk in person and they gave an excuse about how it’s two sections of the building and didn’t find a solution. Also, there are no change rooms or washroom anywhere near the pool, so patrons are obviously not showering before entering. And to access the squash court you need to go outside and across the same alley as the parking garage. The sauna was also padlocked and not useable."

"Had a problem checking in - as they wanted to charge me for the room but I had already paid. It was figured out promptly and we got our keys. Clean room. Walls a tad bit thin - we could hear our neighbors snooring. Breakfast buffet was great! Lots of choices to eat from waffles to egg McMuffins and cereal. "

"The staff were very helpful and the room was lovely."

"Great stay. The property is immaculate, and the photos don't do it justice! Amjad was communicative, helpful, and kind. One thing to know: there are not currently shades/blinds on the windows in the living room/kitchen/entry area. Not a big deal, but if you like a bit of extra privacy, you should know this."

"Three adults stayed over the weekend. Check-in was easy and any questions/requests we had were handled quickly. Communication was quite easy. Our stay was very comfortable and quiet. Perfect little getaway."

"I booked the place the day prior. The host never contacted me back after I sent him messages THRU the app and made a phone call not only for a confirmation but for the check-in instructions."

"The place was perfect for us. We went to Kitchener to visit our daughter and grandchildren which was the perfect location for us. The place was very clean and it had everything we needed. We weren’t there to go skiing so we can’t comment on that. Highly recommend this place for a family of 3"

"Krystyna was very easy to communicate with and checking in was very easy. The property was very clean and has lots of amenities. Also, it is very comfortable and cozy. It is in a great location in a very nice neighborhood. We most definitely stay here again."