威斯敏斯特市梅本

“工作人員服務細膩 很親切！下次來倫敦一定會選擇這裡 希望可以在這裡嚐試到出名的下午茶的～～”

“The service was exceptional. On the second morning I was woken by the sounds of construction taking place in the room above mine. It went on for hours. When I informed the staff at reception, with my permission they moved my things to a suite while I was out. I was traveling alone so the suite wasn't essential, but I appreciated the gesture. All of the staff was very kind and welcoming. A steak ordered from room service at 2 AM exceeded expectations. A great experience overall. ”

“Good location, good hardware but services can be improved. We arrived at 11am and were told room would not be ready until 3pm, but room was still not ready when we returned at 5pm. Staff rushed to assign another room to us which was obviously prepared for other client as shown by the greeting card in the room. Also, doormen were not so attentive as expected”

“I’ve stayed at many fine hotels, but this stay at The Emory was a customer experience which just stood out in it’s excellence. Thus, while I normally refrain from writing reviews, the Emory team deserves one. The hotel is superb as to design and food. But what is difficult catch without experiencing it yourself is the service. From the first encounter at arrival to the last greeting at our departure, one could sense the exceptional service culture within the team. Everyone were committed to make……