Burton on Trent Claymills Victorian Pumping Station Hotels

"The suite was perfect and had everything we needed. It was warm and comfy. Sharon on reception was so helpful and approachable, she would put many a receptionist in the 5-star hotels I've stayed in to shame. "

"The apartment was great but i am yet to get my £100 additional deposit against potential key loss back so cant rate higher as yet"

"Clean, Nice staff, out of the way but close enough to the town centre, will stay again next time im in Burton!"

"This place needs banning for life from Hotel.com, this is a scam. Ruined a my birthday trip. "

"Wasn't exactly the perfect fit for us, might be more suitable for a local or someone just looking for a place to sleep for a few nights. We don't expect much when booking places like this but even still we found the place under stocked, no paper towels or even dishsoap to clean dishes. Additionally, it was a bit misleading on parking. Their automated parking system essentially means no onsite parking which was quite annoying. Note to future guests, you may be able to get around this by parking in the abandoned building lots behind the apartment complex. It worked for us but their automated camera system wasn't fully functional at the time."

"The property was very sparsely furnished, and the soft furnishings were very dirty. The heaters in both bedrooms were falling off the walls, and the mirror in the master bedroom was leaning against the wall because the stand was broken. There was also no mirror in the bathroom, which is really a necessity. We contacted the property manager as soon as we got there to report these issues and asked if they had any fans that they could lend to us, as the property was extremely hot and uncomfortable. We had no response during our stay. We did finally get a note from the property manager on the last day about our move out, but nothing about the issues that we raised. "

"We were really happy with our stay. The accommodation was very spacious - perfect for our family. Everything was nice and clean. Plenty of parking outside and it is located close to shops and places to eat. Great communication from the owner. Would definitely recommend and stay there again when we are up North!"