“I had a wonderful stay at this apartment in Porto! Everything was perfect — the location is unbeatable, right in the heart of the city, yet quiet and peaceful at night. The apartment was spotless, beautifully kept, and had all the essentials for a comfortable stay. I truly appreciated the calm atmosphere after long days exploring the city. Thank you for a lovely experience — I would absolutely stay here again!”
“This boutique hotel is excellent. Right next to the bank so that police keep patrolling, safety is ensured. My room with elevator access, there is balcony and kitchen inside the spacious room. The juice squeezer allows us to make our fresh orange juice in the morning, what a splendid! Nothing to complain about and I would like to recommend the hotel to all my friends who would come to Porto!”
“Our experience at this hotel was amazing. The location and amenities were impressive. The staff, especially Susana, went above and beyond with the level of service offered and made this our most memorable stay. I would recommend this hotel without hesitation.”
“This is one of the best hotel experience I have. Very stylish design of hotel, clean and comfortable room, friendly staff who is willing to share with you anything about the city. Great breakfast too!”
“Without a doubt a 5 star luxury hotel. Staff trained to take excellent care of you and any requests you may have. Very welcoming environment and rooftop bar was exceptional - lovely views across the city, great food and wine menu and very family friendly. Breakfast was superb. Excellent buffet with champagne included as well as a la carte. Chefs cater to dietary requirements and even offered to make special breakfasts for our baby. A truly wonderful stay and we will be back! ”
“Staff was so helpful and friendly. The room was clean and comfortable. It was in such an amazing location, but was still quiet at night. I would definitley suggest staying here if you are visiting Porto! ”
“Area surrounding hotel was nice and it was easy walking distance to the historic centre. Staff were really helpful. We had a privilege garden view room and it was pleasing - nuxe shampoo/ conditioner , shower gel etc and a Dyson hairdryer which was a nice touch . Dressing gowns also provided. Breakfast was ok- enough on offer to please most .
Would definitely recommend and would return if staying in Porto again . The pool ( heated) was a welcome addition after a day exploring Porto . ”
“Wonderful view from the balcony, comfortable bed, walkable to everything, great breakfast buffet, very charming, nice staff, very safe. Be mindful to street noise. Not soundproof and bars close at 1 am. ”
“Excellent location with great view of Porto cathedral! Many restaurants, shops and walking distance to Sao Bento station. Staff were very friendly and helpful, provided good overview of apartment and suggestions for eating at which restaurants! Loved our stay, highly recommend! Apartment was clean, completely with kitchen, and very spacious! Excellent sound proofing and comfortable beds!”
“The hotel was located in the hub of a quaint part of the city. Walking distance to great shopping and eateries. Very quaint. The staff were very professional and helpful. We enjoyed our stay. ”
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "