Newcastle-upon-Tyne Collingwood Monument Hotels

"Staff were helpful and polite. The room was clean, with an excellent view. But the bed was not very comfortable, and the heating was not brilliant. The fixtures and fittings were worn and dated. Breakfast was ok, but could do with a decent coffee machine as you would find in similar setups. So in short, a potentially lovely place that just needs investment to upgrade it."

"Great location with plenty of car parking - definitely stay again"

"Fantastic host, lovely comfortable room and first class breakfast with perfect eggs!!"

"Very friendly, welcoming and helpful staff. "

"Cancelled less than 24 hours prior to arrival, still no refund"

"Lovely clean accommodation and the owners are absolutely brilliant. Definitely stay here anytime I’m up here on business. "

"We"

"Clean room , very spacious, friendly staff"

"Great service, fab breakfast and beautiful room spotlessly clean "

"Stay was good… easy to find and helpful staff members "

"The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open."

"Room was well overdue a refurb but could see that a lot of work is being done to the hotel so it will be lovely. Breakfast was great as were all the staff. It was great value but with my room I definitely got what I paid for. Would definitely stay again when looking for a cheap base in the area"