Santa Ana Colonia Gerardo Barrios Community Center Hotels

"Clean rooms. Ac works great. Jetski were fun. Pool needs some repairs and cleaning. "

"Wonderful view and comfort."

"We had a very dangerous experience at this hotel. During the night, I had a severe allergic reaction and needed to leave to get medication. We discovered that the hotel gate was locked with a large chain and padlock, and there was no staff, no security, and no way to exit the property. We tried contacting the hotel by email around 2 AM and WhatsApp around 5 AM — no response at all. We were effectively locked inside during a medical emergency. The next morning, the front desk staff (Monica) told us the gate is locked at night for “guest safety.” However, locking guests inside without any emergency exit or staff available is extremely unsafe. We had no choice but to leave early and book another hotel to get medical care. This situation could have been much worse. I am posting photos of the lock and chain so others can see. Please be aware before booking. P.s. I don't want to be unfair to the restaurant and restaurant staff. The food and staff at the restaurant was amazing. Thank you for taking care of us. "

"ROOM WAS VERY NICE AND CLEAN, POOL KIND OF SMALL"

"Bathroom was dirty Oudated room Front desk was not helpfull AC was not working at first No towels, no soap Extra fee for checking in early Water was shut off the day we were going to check out "

"The property is beautiful, the cabin is well maintained, the weather was pleasant, and the staff was attentive and friendly."

"Very friendly staff, cozy clean/updated rooms, appreciated that breakfast started at 630am with many tasty options. Some of the rooms are located off the busy street so inquire in advance or bring earplugs. "

"A true gem tucked away. Clean, updated rooms with cozy amenities. Friendly staff helped us with in town suggestions and booking local tours/transportation. Breakfast is included with numerous tasty options so don't miss out while overlooking a volcano in the distant. "

"The staff is excellent! I got a message the first morning we were there to check in on how the night went and to see when we wanted our room serviced. It is beautiful with panormaic views. "