“Overall, my stay was very good. I’ve stayed at this property multiple times, and the staff consistently does an excellent job. The front desk team was welcoming and accommodating, and the restaurant and bar staff were outstanding.
My only feedback is for hotel leadership. As someone who works in management myself, I understand that there are many responsibilities competing for your attention. However, customers should never feel like an afterthought. Leadership meetings, reports, and internal……
“Overall, my stay was very good. I’ve stayed at this property multiple times, and the staff consistently does an excellent job. The front desk team was welcoming and accommodating, and the restaurant and bar staff were outstanding.
My only feedback is for hotel leadership. As someone who works in management myself, I understand that there are many responsibilities competing for your attention. However, customers should never feel like an afterthought. Leadership meetings, reports, and internal……
elizabeth