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Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Sun deck
Aerial view
Memory-foam beds, free minibar, in-room safe, desk
8 restaurants, breakfast, lunch served; local and international cuisine
Reception
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Spa
  • Breakfast includedBreakfast includedBreakfast included
  • All-inclusiveAll-inclusiveAll-inclusive
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is HK$2,775
HK$3,386 total
includes taxes & fees
19 Jun - 20 Jun

Explore the area

Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Popular LocationPlaya Mujeres Golf Club18 min walk
  • Popular LocationMujeres Beach8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)45 min drive
  • Popular LocationNorth Beach90 min drive
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite Garden View

Memory-foam beds, free minibar, in-room safe, desk

Junior Suite Garden View

7.9/10 Good

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside

Memory-foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside

8/10 Very good

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside

View from room

Junior Suite Poolside

8.9/10 Excellent

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Memory foam bed
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Ocean View

View from room

Junior Suite Poolside Ocean View

8.2/10 Very good

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Memory foam bed
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View Single Use

Memory-foam beds, free minibar, in-room safe, desk

Junior Suite Garden View Single Use

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 710 sq ft
  • Lake view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Ocean View

Memory-foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Memory foam bed
  • 710 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View

Memory-foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Panoramic Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Memory foam bed
  • 710 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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The price is HK$5,273
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18 Jun - 19 Jun
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About the area

Costa Mujeres

Located in Costa Mujeres, Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is next to a golf course and on the beach. Ultramar Ferry Puerto Juárez and Cancun Underwater Museum are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach. Plaza 28 is another place to visit that comes recommended. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Costa Mujeres travel guideOpens in a new window

What's nearby

  • Playa Mujeres Golf Club - 18 min walk
  • Mujeres Beach - 8 min drive
  • Isla Mujeres Ferry Terminal - 84 min drive
  • North Beach - 90 min drive
  • Dolphin Discovery - 91 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • ‪Isla Blanca - ‬6 min walk
  • ‪Mar - ‬3 min drive
  • ‪Poseidon - ‬14 min walk
  • ‪Bistro Brasserie - ‬3 min drive
  • ‪Aurum Lobby Bar - ‬10 min walk

About this property

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Upscale all-inclusive property near Ultramar Ferry Puerto Juárez
Located close to North Beach, Grand Palladium Costa Mujeres Resort & Spa - All Inclusive provides a free breakfast buffet, 18 holes of golf and free water park access. With a white sand beach, a beach bar and sunloungers, this property is the perfect place to soak up some sun. Indulge in a body wrap, a Thai massage and a body scrub at the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. Yoga classes and Pilates classes are offered at the health club; other things to do include archery and beach volleyball. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.
Other perks include:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • 8 outdoor tennis courts, a round-trip airport shuttle (surcharge) and a free beach club on-site
  • Babysitting (surcharge), tennis lessons on-site and beach umbrellas
  • Guest reviews speak well of the bar, beach locale and pool
Room features
All 670 rooms feature comforts, such as air conditioning and separate sitting areas, in addition to perks, such as free stocked minibars and dressing gowns. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Childcare services and free infant beds
  • Bathrooms with Jetted bath and designer toiletries
  • Smart TVs with cable channels
  • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 8 restaurants and 1 coffee shop/cafe
  • 10 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Isla Blanca (ShowCooking)
  • Portofino (Italian)
  • El Dorado (Steak House)
  • Chang Thai (Thai Cuisine)
  • Sumptuori (Japanese)

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Free beach club
  • Free water park access
  • Full-service spa
  • Lifeguards on-site
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Free water park access
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Business centre
  • Conference centre (10710 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Memory-foam mattress

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8 AM to 8 PM.

How much does it cost to stay at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

As of 17 Jun 2024, prices found for a 1-night stay for 2 adults at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive on 19 Jun 2024 start from HK$2,774.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium Costa Mujeres Resort & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Checkout is at noon.

Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Yes, the property is all-inclusive.

Where is Grand Palladium Costa Mujeres Resort & Spa - All Inclusive located?

Located in Costa Mujeres, this beachfront property is next to a golf course and within 12 mi (20 km) of Ultramar Ferry Puerto Juárez, North Beach and Plaza 28. Cancun Underwater Museum is 11.7 mi (18.8 km) away.

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 999 reviews" "
Rating 8 - Good. 219 out of 999 reviews" "
Rating 6 - Okay. 105 out of 999 reviews" "
Rating 4 - Poor. 73 out of 999 reviews" "
Rating 2 - Terrible. 55 out of 999 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Reza

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Apr 2024

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Selection at Grand Palladium is a great option for families with everything for the young kids and the adults. The butlers in the rooms (Frida and Luis) and in the pool (Yajira and Miguel) and the waiter (Misael) made our stay extra special for our baby and grandparents. We highly recommend upgrading to the Family selection. There are a lot of activities for the kids throughout the day to keep them busy. Lots of restaurants to chose from at night.
Stayed 5 nights in Jun 2024

6/10 Okay

Aaron Matthew

Travelled with group
Liked: Cleanliness, staff & service
Room service options were bad, never had enough water, my app never worked, our tv stopped working multiple times, today our checkout was at 12 and they had our tv saying we were checked out already so we couldn’t order room service. I booked on Expedia, payed $500 to upgrade for access to everything & then was told we had to pay for another upgrade for access at the pool and we were around screaming kids the whole trip.
Stayed 5 nights in Jun 2024

10/10 Excellent

Chadwick, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Barbara Ann

Disliked: Cleanliness
Stayed 5 nights in Jun 2024

6/10 Okay

Juana

Travelled with family
Liked: Staff & service, amenities
Event schedule was not updated. Butlers showed us different times than the actual schedules. Some restaurants, bars, etc were not open as described. Maybe this was a communication error? Also wish there was more options for nightlife. However, staff was very nice throughout our whole stay helping us wherever we needed it.
Stayed 6 nights in Jun 2024

4/10 Poor

Andrew

Travelled with group
Disliked: Staff & service, property conditions & facilities
Food was terrible, staff was entitled for tips and won’t serve drinks until they saw some cash, property was too big so you had to ride carts to certain areas but the cart system sucks.
Stayed 3 nights in May 2024

10/10 Excellent

Joseph W

Travelled with partner
We actually never left the property so I don’t know.
Stayed 5 nights in May 2024

10/10 Excellent

Mariel Vega

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está espectacular, mi unica sugerencia es el area del bufet, las comidas están falta de sabor. Fuimos al restaurante El Dorado y todo muy bueno.
Stayed 3 nights in May 2024

10/10 Excellent

Anayara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself is updated and beautiful. Plenty of activities for the entire family. The pool area is well attended. Kids pool and play area kept my toddler busy all day. Many options for dining. Service was great and everyone was friendly and helpful.
Stayed 5 nights in Apr 2024