We have stayed at Bahia Principe several times over the years. We noticed some changes this time around: more restrictions on where we weren't able to enjoy different areas of the resort that didn't used to exist, as well as the Coba section of the property beginning to feel its age, where the other sections have seen renewal. Some of the little extras we experienced in the past have fallen off, but overall, it still felt like a great experience for the fact that the staff are so warm, hardworking, attentive and really do give you the sense of being waited on hand and foot.
Our rooms were decent, furnished as they were in years past, and comfortable, with daily housekeeping service that kept everything spotless and well stocked. I let the maintenance staff know our mini-fridge wasn't working, and it was replaced with a new unit.
The food was as good as we've seen in the past. While I'm sure some of the larger resorts in Mexico have increasingly moved toward using pre-packaged food, most of what is served at Bahia Principe is clearly freshly prepared on-site, the buffets are abundant with lots of choice, and we usually focus heavily on the Mexican section of the buffet for some authentic local flavour. The bar service was always great, with lots of options and well-prepared cocktails.
The grounds and pools are well-maintained, clean, and comfortable. The beach was beautiful and clean.
Make sure you bring lots of small bills to tip all the wonderful staff!
