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"Hotel was excellent. Staff were friendly, rooms were amazing, great location. Two minor issues - breakfast was lovely but didn’t quite get what we asked for (we must have confused them when asking for something slightly different to the menu). The other was the loud music until about 11.30 at night - the price you pay on a Saturday night in an old hotel with original windows! None of these were enough to reduce down from 5*! Definitely recommended "

"The hotel on the whole was lovely and it was perfect for location. The issue was with our specific room, we had a tiny window and as far as I could make out from looking at all the windows, we were the only room in the hotel that had that small a window which made it feel more of a prison cell. We stayed for 2 nights and each morning (once at 6am and then at 8am) we were awoken by an incredibly loud and constant vibrating noise. The first time we heard it it sounded like a plane engine so we thought it was a plane flying low initially. However I do think the room was next to maybe some kind of generator/power room and the noise was potentially related to the machines in there but I can’t stress how loud the noise was and for the time as well it just did affect the sleep."

"Very friendly team and good food. Room was extremely tired and shabby and although one has to understand surge pricing applied at the time of Cheltenham Races, the standard of the room could not possibly justify the price. "

"Didn’t use the gym, disappointed that a “Spa” hotel had no pool"

"Centrally located, this hotel has modern updated rooms, and sits across from St. John’s church in Cirencester. No parking onsite, but there is long stay parking within a five minute walk, as well as a drop off zone directly in front of the hotel, to facilitate luggage deposit. Would definitely stay again."

"Parking in the multi story discount off 25pc. Rooms basic but fine. Quiet location. Restaurant large and bright. "

"My second stay here and I love it. Will def return and I have already recommended it to others. "

"Clean room "

"The staff made our springer spaniel very welcome!"