“The room was spacious, the view of the Douro river just from our room was magnificent. The staff were very accommodative and the included breakfast was just right to whet our appetite for the local food. We had a lovely stay. ”
“What a beautiful property! The rooms are so gorgeous and the building as well...you feel like you are going back in time. The staff is amazing- we were given excellent recommendations by the woman at the check in and followed her advice and saw so much of Porto in 2 days! Definitely make it to the public garden down the block...Cristal Palace...stunning! The music from the restaurant was a little loud but they turned it down when we asked, so that was much appreciated. Breakfast was good and……
“Service and staff were amazing. Room was also really nice.it had all the amenities of a 5 star hotel Just took awhile to figure out the lights. Location was a couple of blocks from city center. Walkable but a little hilly.”
“Lovely hotel with such a special vibe. Felt so welcomed once you stepped in the hotel. Staff are all friendly and helpful. The room is not big (especially the shower area) but very well-equipped. The bed was super comfy. Such a splendid experience.”
“All of my family loves this place. It was so lovely to see a beautiful garden from my balcony.
Would recommend this house. The breakfast was apparently simple but healthy. Fruit bowl is very nice! ”
“Positive:
New decoration, very new and clean. Location is great, can reach most attractions on foot.
Free parking in the facility is secure and wonderful.
Negative:
We book the room the same morning we planned to check in. No one was there and no confirmation mail till we asked help from pedestrian to call the manager/owner. Need to reach them by phone or the email response via hotel.com can be 6-12 hours later.
The AC can warm up living room but no heater or AC in the bed room so it was a……
“This is a fantastic hotel. The staff are attentive and friendly, our room was beautiful and the hotel grounds are looked after with a real sense of care and pride. Breakfast was a highlight of the day! The outdoor pool area and various other seating areas around the hotel gave us many opportunities to relax and read. Although about a 30 min walk from the centre of Porto, there are many excellent restaurants within a 10 min walk of the hotel.
We really enjoyed our stay at the Hotel Palacete……
“This hotel was a 10 out of 10! The staff was incredibly friendly and extremely helpful. Loved the area the hotel was in a great location - was able to walk everywhere. The amenities were incredible- sad we didn’t use them we just didn’t have enough time. Would absolutely recommend to family & friends to stay here. ”