Kuala Lumpur Desa Waterpark Hotels

"Very nice hotel and friendly staff"

"The place"

"Very pleasant atmosphere and friendly staff "

"Check in process took too long. No bottled water in the room. Staff need more training on customer service, being efficient especially to ensure rooms are ready when people check in instead of relying on 3 pm check in time. "

"Best breakfast buffet ever, and we've had a lot of breakfast buffets! The room was a little small, but nice. Easy and quick access to KL sights and shopping. Pool area was nice, and we were able to find two loungers easily at all times we tried."

"Excellent for shopping and choices of restaurants. "

"Packed breakfast as organised as departure was 5am. Fire alarm came on just after midnight, and no advice was announced, to go back to sleep. A bit disturbing but too sleepy to climb down the fire stairs to find out if there was really a fire !"

"I cannot thank the staff at Hilton KL Sentral enough for their excellent service and help. I stayed there a couple times for my egg freezing trips. During my first stay, I lost one injection in the fridge. I called the hotel after realising I didn’t bring it back, Ida responded and found the med immediately. Then they kept it for me in a fridge and brought it to my room during my next visit (coordinated by Clift). Really appreciate the help 🙏"

"Excellent"