「The hotel and staff were fantastic but the noise from drunk people using the drinking area on top of the room and opposite was not nice as woken with shouting/swearing late at night driving off in there loud exhaust car parked under our room window (not an official space either).
Air con would be useful.
Restaurant was lovely.」
「When booking I didn't realise the hotel was right next to the ticket office to Wookey Hole Caves, what a bonus. Checking in was easy and the staff were very informative. After a busy day we decided to have dinner in the hotel restaurant. You do have to reserve in advance but the staff went the extra mile and fitted us in, we were very thankful due to having an exhausted and hungry child. We couldn't fault the meal, we all thoroughly enjoyed it.
The family room was a good size, including two...
「The hotel spa was dirty and had dead flies everywhere in and around the pool. There was a light hanging down from the ceiling in the steam room. Multiple lights smashed in the carpark. We also didn’t have any towels in our room upon arrival.」
「Great to see EV charge points at places like this - it makes us much more likely to book if we know this is available. The room was small but comfortable. Food service in the pub was friendly and helpful - this included breakfast too.」