2/10 Terrible
Janah Eloise
Travelled with family
18 Apr 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rudest staff/manager and worst budget inn as this is not even a hotel. Had previously booked for 2 guests and as we got to the hotel, my parents and I were asked to book another room as the other one can't be in the room which we understood. Have contacted Expedia to make it to 3 guests instead but they weren't able to as they already checked us in. We went into the room to talk about booking another room or hotel as my parents wanted us to be all together in one room. So by 2pm, we booked a much better (which I should've done in the first place) with the nicest and kindest front desk agents. We went to the new hotel to check in and went back to Point A to grab our stuff and next thing we know, Expedia called me to let me know that they will call the police on us if one wouldn't leave the hotel, unbelievable and very inconsiderate for them to not even ask or think that we're only taking our stuff to transfer to the other hotel. Money wasn't the problem as we will truly book another as 3 guests can't be accomodated but this kind of welcome to us to this beautiful country was beyond unpleasant, discourteous and ill-mannered. We truly understand that they're doing their job but there's a better way of handling this but to threaten us was a different thing. We didn't even touch a single thing from this inn and not even a single soul slept in the room we still managed to pay because of what happened. I will never recommend this to anyone.
Janah Eloise
Stayed 2 nights in Apr 2024