BlueBay Resorts El Arenal hotels

"All of the staff we came into contact with were brilliant people, so helpful and friendly. There is a general feeling of genuine, caring all done in a professional way. We used the sauna and indoor pool etc only once but I commend it also. Breakfast was also ideal. Estephani was a beautiful advert for the image of the hotel. She helped my Spanish for daily greetings! The staff behind the hot plate gave us beautiful omelettes all done with a smile. Manu who works on the front desk deserves a special mention from me. I had not even realised that I had dropped my wallet with passports and cards etc outside of the hotel so I was very surprised and incredibly grateful when he knocked our door to return them. What a saviour I am so thankful. All in all we had a great time at the hotel "

"A really lovely hotel in a great location in the centre of Palma close to the cathedral and marina Probably the friendliest staff I have come across. The breakfast buffet was excellent as was the rooftop bar a pool. No real negatives "

"Beautiful view of the sea, the staff was incredibly nice and made my stay easy! The spa is nice, the pools and beach are beautiful, and the hotel itself was very clean. Would stay here again if I ever come back!"

"Lovely hotel, nice breakfast buffet, lovely staff, very spacious room, but pack a sleep mask because if your room is at the front of the hotel all the garden lights mean your room never gets dark. The light bleeds around the top of the curtains and into the room. Also the pillows are very very soft. We liked the hotel but struggled to sleep. "

"I stayed for 11 nights and will definitely be coming back next year. Desiree from the guest services team is INCREDIBLE! She continued to go above and beyond to make me feel at home! The breakfast is great as well. If you are looking for the ideal hotel to relax and getaway, there is no better place!"

"Todo muy bien"

"There were plenty to occupy clients should they wish to take part. Staff were friendly and helpful. "

"Really convenient to the airport. Lovely friendly staff. Spa included in price of room which was great. Breakfast very relaxed and plentiful. Would definitely recommend staying here. "

"There was no where to have dinner and it was open to early as we couldn't use the pool or anything. The food was good. The bed hurt my back.. "