“It’s great that we got free upgrades for 2 nights. The service is also good. The only thing which might need improvements is the daily room cleaning.”
“What a great hotel. I couldn’t imagine staying anywhere else in Sofia. Professional, attentive, and friendly staff. Stylish and comfortable in the public areas and my room. Perfect breakfast. Good vibes all over. ”
“Smooth check-in, free bottled water, capsule coffee, tea and snacks. Great location, close to restaurants and supermarket.
Sound insulation is not good but acceptable.”
“We had a great trip. Ludmil is a wonderful host! We enjoyed the different Bulgarian pastries each morning & his chats about Bulgarian history, plus advice on where to go & how to get there. He also took us one day to Rila Monastery, a trout restaurant & Boyana Church. This was a more relaxing trip than if we'd gone on a coach tour! ”
“Centralt läge, nära affärer och restauranger. Fantastiskt bra med två dubbelrum, två badrum, kök . Mycket vänlig och hjälpsam personal. Frukosten på ett närbeläget fik var minimal, men man kunde göra frukost själv i lägenheten. Taxi till flygplatsen, som vi hörde, när personal beställde, kom dock inte. Vems felet var vet vi inte. Ingen hiss till lägenheten.”
“Perfect stay. The room met all my needs, and I especially appreciated the sliding door separating the bedroom. Absolutely quiet, with no noise from outside or other rooms. Excellent spa and breakfast, and exceptionally attentive staff. Thank you!”
“Great location with a lot of accommodations. My husband and I enjoyed our stay. I will highly recommend the hotel to friends and family. We qlso made a reservation for our upcoming stay in May 2026.”
“Todo fue perfecto! La habitación era ideal, y la atención fue buenísima con muy buena comunicación desde el principio. Sin duda será el hotel al que iré siempre que vaya a Sofía!”
“1. I book the transportation service for two person with confirmation from the hotel.But when I landed in Sofia I waited in the airport for half an hour.Nobody waiting in the airport as promised by hotel.We I go outside of the airport,I saw the car of the hotel.The driver told me the reservation has been canceled.He had to pick up a group..So I could only a terrible old taxi to hotel.And the hotel charge me 24 euro in total!!When I checking,I asked the reason why the hotel did not inform me in……
"I have comment their check in was cold and no welcoming.
The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart.
Club lounge very nice, specially those serve attitude are different. F&B staff, housekeeping and concierge great hospitality but not front desk."