英格兰的公寓酒店

“Nice place, will stay next time”

“Ok accommodation. Good location. The room is a bit old but clean and tidy. Staff is helpful.”

“職員服務態度好，房間冷氣不夠，沖涼水壓不足去水淤塞，茶杯有污跡。”

“Good location and very comfortable room, breakfast is not buffet but not bad. Gym room is free to enter 24/7, very nice.”

“房間內有洗衣機烘衣機很方便。 退房後不能寄放行李，最近的地鐵站沒有電梯。”

“位置方便，整體不錯”

“地點遠主要景點不是太近，樓下有tesco是絕大優勢，有一位女職員很友善，另一位男職員比較欠缺耐性”

“Generally fine. But cleaning room only once every two days is not acceptable at this price point.”

“Our stay got off to a very poor start. We were assigned a room that had not been cleaned, with rubbish from the previous guests still scattered around. A cleaning staff member apologized and said a manager would come up to take us to the “correct” room, but no one came. We were later told to return to the lobby with our heavy luggage. When we finally met the manager, she claimed she had been waiting for us upstairs and showed little apology for the incident. The replacement room was on a low……

“Great property in the middle of Chelsea near all kinds of things and transportation. Great service even without a concierge at a desk. I had early check in but I did have to leave the first room because it was not a nice room. It was clean but awkward and the window opened to a half-underground cleaning/machine situation, window didn’t lock, bathroom tiles coming off, etc. anyway I contacted Numa on WhatsApp and they resolved it immediately, moved me to a good room. Great stay from that……

“房間淋浴熱水一時冷，一時熱。Housekeeping使用客人洗衣機洗酒店用品，客人佢洗衣服時只能等待Housekeeping把東西洗乾淨才輪到客人洗，非常浪費時間。”

“Very convenient and clean. ”