Portsmouth Farlington Marshes Hotels

"We had a delightful stay at the hotel. The staff were welcoming and informative during check-in. The room was clean and comfortable; however it would’ve been helpful to have hotel information available in the room - such as food and drink options, room facilities, reception contact, and details of any additional services offered. At breakfast the staff were exceptionally friendly and attentive. "

"Situated conveniently, parking not ideal, staff professional friendly and polite . Room was clean dated but clean. No usb port at all for charging. Hot drink available from reception. It was cheap and clean. "

"Didn't use hot tub"

"Clean room lovely stay "

"It was all good."

"The hotel room was very clean and comfortable, the reception staff were excellent and the hotel was in a very good location for access on foot to the historic docks and Gunwharf Quays. Did not eat at hotel or use the bar so cannot comment on these facilities. If you are able to utilise one of the hotel's free parking bays which we did, this is another asset of the hotel."

"Good parking. Lovely welcome in Reception. Food served quickly and piping hot. Overall, superb value for money."

"Excellent breakfast and staff very pleasant. "

"We booked a so called “luxury” property through Expedia, and what we arrived to was diabolical. This is not an exaggeration from the moment we arrived, it was obvious the property was in a disgraceful condition. The settee was broken and leaning, covered in stains, the walls were filthy, and the garden was completely overgrown. To make matters worse, a full, rotting bin outside was swarming with flies, which were flying into the house as we opened the door. We contacted the management company (Open Mind Properties), and they offered an alternative property. That second property turned out to be infested with bedbugs. We placed our 18-month-old niece to bed thinking it was clean, only to find bedbugs crawling on her face, on the walls, and in the bed. The property was filthy mould behind the bed, dust everywhere, broken furniture, rusted appliances, and a clear lack of any deep cleaning. It was a severe health hazard, especially with young children. We called Expedia for help and were shocked by the lack of urgency. They asked for photos (which we provided), then dismissed the bedbug infestation as a “minor” issue and offered £60 compensation. They then referred us to FairBro (the host), who also said the same. No one took accountability. At midnight, with six children and a baby, we were left stranded and had no option but to make a dangerous 4.5-hour drive back home. This experience was not just disappointing it was dangerous, traumatic, and unacceptable. Expedia did nothing"