Didn’t like the lack of human interaction and the poor communication about check in time. We checked in online and the email said everything was complete and didn’t reference a time we could get in. We assumed we could get in whenever we got there (around 1pm). When we got there we couldn’t open the door to our room.
Lillie
2025 年 6 月入住 1 晚
10/10 超赞
STEFANO
与家人出行
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Celere sostituzione del phon
STEFANO
2025 年 4 月入住 3 晚
10/10 超赞
Fabio
2025 年 5 月 2 日
Fabio
2025 年 4 月入住 2 晚
2/10 糟糕
Sebastian
2025 年 4 月 13 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Check in disaster
Check in absolutely disaster. No one answered and had to stay outside in florence for an hour.