I booked three rooms for my family in July 2025 my daughter was in a single room. She was woken at 3am by banging on the door, she thought it was her door. It was actually the door next to hers room 203. She is a confident young lady but was frightened, she was going to phone reception but did not want the man banging to hear her. A few mins later an Italian gentleman came and shouted at the person banging on the door. She does not speak Italian so does not know if he was staff. At approx 9am I spoke to reception explained what had happened and said I would return in an hour to resolve the complaint. I returned to reception spoke to the only lady on reception who advised me she had spoken to management and could only offer 28 euros. If my daughter had called reception at 3am maybe they could have done more. I said so your putting all the responsibility on your guest a frighten single young lady. I find this so unacceptable
Don’t hotels have responsibilities to their lone female guests. My daughter came down to reception to check out and I introduced her to the reception lady, she acknowledge her but DID NOT APOLOGISED TO HER OR ACKNOWLEDGED WHAT HAD HAPPENED. I felt insulted by response from staff. I said I would complete a review and she said they will respond
Colin
於 2025 年 7 月住了 6 晚
10/10 優異
Siti Norazlinna
2025 年 7 月 28 日
讚好:整潔度、職員與服務和住宿狀況
Classic.
Siti Norazlinna
於 2025 年 6 月住了 1 晚
10/10 優異
Jeffrey
伴侶同遊
2025 年 7 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved this hotel. Its beautiful, very helpful staff, would stay again!
Jeffrey
於 2025 年 7 月住了 2 晚
10/10 優異
Maria (San Isidro)
家人同遊
2025 年 7 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Cuartos amplios y muy bien ubicado.
Maria
於 2025 年 7 月住了 4 晚
10/10 優異
ELISA REYES
2025 年 7 月 25 日
讚好:整潔度、職員與服務和住宿狀況
Friendly staff.
ELISA REYES
於 2025 年 7 月住了 2 晚
8/10 不錯
Sergio
伴侶同遊
2025 年 7 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lo unico es que el desayuno no es nada bueno, pero vale la pena hospedarse ahi porque esta super cerca de la terminal (te puedes ir caminando oncluso con maletas 10 minutos aprox) y esta super cerca de todo la ubicacion es lo mejor, es un poco viejo el hotel pero la vdd vale mucho la pena
Sergio
於 2025 年 7 月住了 1 晚
10/10 優異
Juan (HIALEAH)
家人同遊, 伴侶同遊
2025 年 7 月 19 日
讚好:整潔度、職員與服務和住宿狀況
Great location!! Stay was excellent!
Juan
於 2025 年 6 月住了 2 晚
6/10 一般
Carlos (Camuy)
家人同遊
2025 年 7 月 19 日
讚好:職員與服務、設施服務和住宿狀況
Se puede estar 3 días fáciles , muy cerca del terminal y cerca del centro
Carlos
於 2025 年 7 月住了 4 晚
8/10 不錯
Feilong
家人同遊
2025 年 7 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Almost perfect except that it is slightly more expansive than we expected—for this price point, the facilities are a bit outdated. But nothing significantly worrysome.
Feilong
於 2025 年 7 月住了 3 晚
10/10 優異
Aza
2025 年 7 月 16 日
讚好:設施服務
excellent service, from front desk to breakfast staff. breakfast was delicious (hot breakfast buffet incl eggs snd pancakes and pastries and yogurts and breads and jams etc.). all the staff was great, and were super friendly. they helped with our luggage too! very central location to like all attractions. the hotel was an older hotel likely, but super cute. it all worked. any issues; they were happy to fix and in a timely manner too. would 100% stay here again. loved our room patio and the views were great! AC was great in the room! dont forget your international chargers! enjoy! thanks to everyone! oh and if walking from the station, go around using that first street on thr left after the church because itll make lugging around ur stuff a tad easier.
Aza
於 2025 年 7 月住了 4 晚
10/10 優異
Christen (San Antonio)
家人同遊
2025 年 7 月 16 日
讚好:整潔度、設施服務和住宿狀況
Gorgeous hotel with an amazing room
Christen
於 2025 年 6 月住了 1 晚
10/10 優異
Bridget
家人同遊
2025 年 7 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and great staff
Bridget
於 2025 年 7 月住了 2 晚
10/10 優異
Richard (Los Angeles)
2025 年 7 月 9 日
讚好:整潔度和設施服務
Room was beautiful, staff was very friendly, location is great
Richard
於 2025 年 7 月住了 2 晚
6/10 一般
Hunter (Lynden)
家人同遊
2025 年 7 月 6 日
讚好:設施服務
不滿:整潔度和住宿狀況
I like this hotel but it does need to catch up on building maintenance.