When i saw this hotel comment that is quite bad. but the price is reasonable, so I choose it.
Actually this hotel service and facility is different with the comment, this hotel is good. the staff is very helpful and polite.
The Room is clean and quite comfortable.
This hotel is excellent.
真實旅客
於 2018 年 6 月住了 1 晚
2/10 很差
真實旅客
2015 年 8 月 17 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
6/10 一般
Elena (Milton)
2025 年 5 月 18 日
讚好:整潔度和職員與服務
Very close to downtown
Elena
於 2025 年 5 月住了 3 晚
2/10 很差
HyunJoon
家人同遊
2025 年 2 月 2 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
최악의 지옥을 경험하다.
첫날 체크인 데스크에 두남자의 상태를 보고 호텔상태를 읽을수 있었다.
화장실은 비행기 기내처럼 좁고 수압은 낮고 창문으로는 창고물건이 보관되어 있어 열수 없었고 고객 VOC는 완전히 무시되었습니다. 수십년간의 가족여행 경험자로서 최악의 지옥을 경험 하였습니다. 하우스키핑도 2일마다 하는 호텔은 처음입니다.
근데 도시세는 3성급호텔에 6유로를 받습니다. 피렌체시 행정은 제대로 작동하고 있는지 의문입니다.
HyunJoon
於 2025 年 1 月住了 3 晚
2/10 很差
Shania
2024 年 5 月 21 日
讚好:整潔度和職員與服務
不滿:客房舒適度
Average 3/10 .
Unfortunately would not stay here again nor recommend, although the staff were lovely. Our room had no hot water for shower … one small drop of mild water was all that would come out. Bed was 2 single beds pushed together , that did not stay together & made for an uncomfortable sleep.
Location & staff were great. Just the amenities in room that were well below average.
Shania
於 2024 年 5 月住了 1 晚
10/10 優異
ANTONIO
2023 年 11 月 23 日
ANTONIO
於 2023 年 11 月住了 1 晚
6/10 一般
Oliver
親子同遊
2023 年 10 月 1 日
讚好:職員與服務
不滿:住宿狀況
No hay elevador y las escaleras son muy empinadas, no llega el wifi a las habitaciones y constantemente se quedan sin presión de agua
Oliver
於 2023 年 9 月住了 2 晚
4/10 欠佳
Aleksandra
多人同遊
2023 年 9 月 26 日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
The neighbors next door were slamming doors at night . Someone was knocking on our hotel room door , it was a loud hallway overall . Walls are paper thin you can hear every conversation in the room next door . Shower head did not work . No phone in a room to call reception . Lots of stairs ( like a maze ). No extra blankets .AC took about 6 hours to cool the room .
Aleksandra
於 2023 年 9 月住了 2 晚
10/10 優異
bouthaina
2023 年 8 月 20 日
讚好:整潔度、職員與服務和住宿狀況
vicina a tutti le piazze
bouthaina
於 2023 年 8 月住了 2 晚
4/10 欠佳
Gökhan
2023 年 7 月 25 日
Gökhan
於 2023 年 7 月住了 1 晚
8/10 不錯
Tamila
2023 年 7 月 15 日
Tamila
於 2023 年 7 月住了 1 晚
8/10 不錯
margarita
家人同遊
2023 年 7 月 2 日
讚好:整潔度和職員與服務
The front desk people were so kind. My room would absorb a lot of heat during the day but the ac worked great.
margarita
於 2023 年 6 月住了 3 晚
2/10 很差
Tomás Humberto
2023 年 6 月 28 日
Tomás Humberto
於 2023 年 6 月住了 5 晚
10/10 優異
Julio Alberto
親子同遊
2023 年 5 月 24 日
讚好:整潔度、職員與服務和住宿狀況
Muy buena ubicación y servicio
Julio Alberto
於 2023 年 5 月住了 1 晚
6/10 一般
Iratxe Nebreda
2023 年 4 月 11 日
讚好:整潔度和職員與服務
不滿:住宿狀況
La ubicación es buena.
Las instalaciones necesitan una reforma.
Iratxe Nebreda
於 2023 年 4 月住了 1 晚
6/10 一般
Gary
2023 年 3 月 19 日
讚好:整潔度和職員與服務
Gary
於 2023 年 3 月住了 2 晚
4/10 欠佳
santiago
家人同遊
2023 年 2 月 24 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Falta limpieza, habitación excesivamente húmeda, no hay buena limpieza
santiago
於 2023 年 2 月住了 4 晚
4/10 欠佳
Michael
家人同遊
2023 年 2 月 3 日
不滿:整潔度
Decent Location-below average amenities/condition
Stayed for three nights. First morning went to breakfast but nearly everything was all gone so we went and bought breakfast somewhere else. Tried again day two and breakfast was just grocery store items removed from containers and placed in hotel containers. Skipped it third day and went to a bar for breakfast. We had no working Wi-Fi the entire stay, had a couch in center of room that felt wet and was incredibly old and worn that I didn’t want to sit on it. Showered in day one and the 18x18 inch shower clogged up in two mins and took five mins to drain. Had a two min shower and didn’t shower again. Brought issue up and it was not fixed our remaining two days. Had four persons staying there so expected actual amenities in bathroom. We bought our own toilet paper bc provided toilet paper was tougher than recycled napkins at McDonald’s and only shampoo provided were tiny salad dressing styled plastic bags that were very faded indicating they had been in the dish for a long time. Paying 165$ a night should get you proper containers of shampoo conditioner and body wash in my opinion, proper toilet paper and furniture in main room under 35 years old. I have traveled all over Europe and know that many hotels are not five star American standard but this was not what I was lead to believe it would be by the hotels.com reviews. Bed was comfortable enough and check in went quickly.
Michael
於 2022 年 11 月住了 3 晚
2/10 很差
JEnnifer
家人同遊
2022 年 11 月 30 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
We ended up leaving and not staying.The pictures do not match what this hotel is. It had a a horrible smell. The furniture was old and dirty. The bathroom was a closet with mold.
JEnnifer
於 2022 年 11 月住了 1 晚
10/10 優異
Holle
2022 年 11 月 27 日
Holle
於 2022 年 10 月住了 3 晚
8/10 不錯
Patricia M
2022 年 10 月 9 日
Patricia M
於 2022 年 10 月住了 1 晚
6/10 一般
真實旅客
商務旅客
2022 年 10 月 1 日
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Veneto was messy.
The rooms was messy...
Cover bed stained.
Cover WC was not size.
Sink was in room.