The hotel is fantastic. Right in the center of Florence, although a little bit difficult to find at first, the place is really great. There was little noise despite that it is located in a busy block. The room is very large, clean and well-equipped. I really like it. I will definitely choose here again next time.
XUAN
於 2019 年 4 月住了 2 晚
10/10 優異
SHU MIN (Taipei)
2018 年 8 月 19 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
友善快速
有廚房很方便,接待人員友善快速,義大利帥哥會說中文。
SHU MIN
於 2018 年 8 月住了 4 晚
8/10 不錯
Ching Yun
2018 年 5 月 7 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ching Yun
8/10 不錯
真實旅客
2015 年 10 月 3 日
讚好:住宿狀況和客房舒適度
真實旅客
6/10 一般
真實旅客
2023 年 5 月 22 日
不滿:整潔度和客房舒適度
위치 빼고 좋은게 없음
真實旅客
於 2023 年 5 月住了 2 晚
10/10 優異
Mogens
2023 年 5 月 12 日
讚好:整潔度和客房舒適度
Mogens
於 2023 年 5 月住了 3 晚
8/10 不錯
Elisa
多人同遊
2023 年 4 月 27 日
讚好:整潔度和客房舒適度
Elisa
於 2023 年 4 月住了 5 晚
10/10 優異
真實旅客
2023 年 4 月 21 日
讚好:整潔度和客房舒適度
Great location
Great location! Friendly service with very good English speakers.
真實旅客
於 2023 年 4 月住了 3 晚
10/10 優異
Chris
伴侶同遊
2022 年 10 月 18 日
讚好:整潔度、設施服務和住宿狀況
The property is in a perfect position overlooking one of the main squares in Florence. The place had a buzz about it from early morning and each evening some form of entertainment (jazz band, opera singer, musician etc) was taking place. Wonderful atmosphere we loved it. Being in the centre of town everywhere (Restaurants, museums,churches etc) was within a short walk
Chris
於 2022 年 10 月住了 5 晚
8/10 不錯
Lemarchand
伴侶同遊
2022 年 9 月 25 日
讚好:整潔度、設施服務和住宿狀況
Très belle emplacement et une renovation impeccable.
Lemarchand
於 2022 年 9 月住了 7 晚
10/10 優異
Michele
家人同遊
2022 年 8 月 6 日
讚好:整潔度、設施服務和住宿狀況
Wonderful stay. Great location and beautiful room.
Michele
於 2022 年 7 月住了 5 晚
10/10 優異
Beverly
2022 年 7 月 14 日
Beverly
於 2022 年 7 月住了 3 晚
2/10 很差
Ahmad
家人同遊
2022 年 7 月 9 日
不滿:整潔度
Ahmad
於 2022 年 7 月住了 3 晚
10/10 優異
Cecilia
伴侶同遊
2022 年 6 月 23 日
讚好:整潔度、設施服務和住宿狀況
Very neat and spacious! Great location! I didn't like the lack of communication. They sent me an email with a hotel address to do the check in and when I got there , they send me to another hotel. It was stressful !
Cecilia
於 2022 年 6 月住了 2 晚
8/10 不錯
Armin
2022 年 6 月 16 日
讚好:整潔度和住宿狀況
Was good
Armin
於 2022 年 6 月住了 3 晚
8/10 不錯
rolf
家人同遊
2022 年 6 月 1 日
讚好:整潔度、設施服務和住宿狀況
Great apartment with excellent elevator. It was perfect for our needs. The front desk support really went out of their way to help with the wifi challenges and we really appreciated that.
rolf
於 2022 年 5 月住了 2 晚
8/10 不錯
domenico
伴侶同遊
2022 年 5 月 31 日
讚好:整潔度
不滿:設施服務
Ce qui est bien c’est que l’hôtel est au cœur de la ville, le moins bien est qu’il n’y a pas de parking à proximité
domenico
於 2022 年 5 月住了 1 晚
8/10 不錯
Alessandro
商務旅客
2022 年 5 月 28 日
讚好:整潔度、設施服務和住宿狀況
Excellent location, nice and clean room.
Alessandro
於 2022 年 5 月住了 4 晚
2/10 很差
Walter
2022 年 5 月 22 日
不滿:整潔度、設施服務和住宿狀況
Beyond bad customer service from receptionists / supervisor ! Extremely rude and unprofessional . My room was dirty & there was bugs in my room. No shampoo, soap etc . Think twice before booking this place . Better places elsewhere. The only good thing about this place is the location that’s it, Everything else is a mess . I traveled all over the world & this is my first worst stay. Do your research before booking & call because the ad is misleading
Walter
於 2022 年 5 月住了 4 晚
8/10 不錯
Christina
2021 年 11 月 14 日
讚好:設施服務和住宿狀況
Excellent location. Privacy. Sensational special KEY for entering - exiting and accessing the lights, etc. High ceilings. Clean modern essential amenities. Check in was a breeze with CHIARA who should be working at the FOUR SEASONS.... she is so professional. The morning check out was awkward the morning receptionist at Hotel Bigallo was not courteous and unfor the
Location was great. Only drawback was that checkin place was a few blocks from the room address so that was confusing so make sure you know where to check in.