Choose what matters most at hotels with a pool in Forest City
Breakfast included
4 stars
5 stars
Hot tub
Spa
Top Forest City Hotel Reviews
Sonesta ES Suites Orlando - Lake Buena Vista
8/10 Good
"We arrived on Saturday and told house keeping would come change the towels and pick up garbage on Monday. By Tuesday night our towels weee still not changed and the garbage was still sitting by the front door.
Also the dryer took our money BUT the office gave us a free dry in another dryer.
Other than these two things everything else was great. Beds were comfortable and rooms were sufficient size to accommodate 4 adults and one 6 yo. We did not purchase the breakfast during our stay."
"Good Location and Value, but Customer Service Needs Improvement
The hotel is conveniently located, and the rooms are comfortable and offer good value for the price. Overall, the accommodation met our expectations.
However, our experience with the shuttle reservation desk was disappointing. We felt uncomfortable with the staff’s approach, particularly their persistent attempts to upsell additional reservations and the manner in which they requested identification, including a driver’s license.
While we understand that certain verification procedures may be necessary, the way these requests are communicated makes a significant difference to the guest experience.
I would recommend that hotel management provide additional customer service training to the shuttle reservation staff, with an emphasis on professional communication, courteous interactions, and respecting guests’ comfort and preferences.
Overall, the hotel offers good value and a convenient location, but improvements in customer service, particularly at the shuttle reservation desk, would significantly enhance the guest experience."
While you're in the area, consider exploring places such as Universal Studios Florida, Universal Orlando Resort and Orange County Convention Center. The picturesque setting of Bear Lake showcases the area's natural beauty.
When is the best time to book a hotel with a pool in Forest City?
You may want to think about accommodation that has an outdoor pool if you'll be visiting Forest City in the driest months of November, December or February, when the average rainfall is 49 mm. Accommodation that has an indoor pool may be what you want if you are visiting during the rainiest months of August, September and July when the average rainfall is 190 mm.