8/10 Good
Ethan S.
9 Apr 2024
Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in
Great Location, but maybe wouldn't go back
The positives are it is 1 block from the Hollywood boardwalk & you don't need a car, plenty of restaurants, ice cream places, as well as a small grocery store within walking distance. The beach was one of the better beaches in the US I have been to, & the 5th floor balcony of this property was great! A slightly obstructed view of the ocean but still pretty amazing and even better with birds chirping. The beach towel process & the free use of 2 beach chairs was great (you can pay more for umbrellas and extra chairs). So that was all fantastic & worth the money paid. There were some slightly annoying things. First is that this is primarily a hotel, but many of the rooms are owned and rented out solely as rentals through a third party management company. This means there is an additional layer of bureaucracy that was sometimes a pain. We were meeting my mother-in-law there but our flight was delayed. I texted the property mangers & told them she would now be there way before us and could they please let her in, I gave them a picture of her id and they said that it was taken care of. However, when she got there, they apparently had not talked to the hotel staff, and my mother-in-law was not allowed in the property and had to sit in the lobby for over two hours until we landed & were able to sort it via phone. We texted for check out instructions late the night before, but a response didn't arrive until after we left. Freezer doesn't close properly with drawers, was leaking.
Ethan S.
Stayed 3 nights in Apr 2024