“Hotel is newly opened, nice environment and excellent location. However, not enough caring as 5-star Hotel, can’t find TV remote control in the room, no coffee mixer / spoon, no trash in the room, only one in toilet.
The most important for me, cannot connect wifi in my room, only able to connect the main hotel wifi, but coverage so bad and always disconnected.”
“The townhouse location is strategy, shops and restaurant are just within a short walk. The room facility is clean and stylist. The staff are friendly and helpful. Great experience for first time visit to London. I will definitely come back to this townhouse if I visit London again.
”
“The Broadwick Soho is a dream come true. From the minute the pink laquered doors are opened by handsome men in leopard tuxedo jackets you are teansported to another world. Old English Manor meets Disco Decadence. From top to bottom, every detail, every moment, every nook is a maximalust design dream you’ll never want to wake from.
The service, food & drinks were all outstanding.
We cannot wait to stay again!”
“We were a family of 8 staying for the first time at The Emory and all the staff were so welcoming and kind. The hotel itself is fairly new and in a great location across from Hyde Park. The rooms are a great size and the ABC Kitchen restaurant was great for dinner and breakfast. The only down side was the roof top bar which is very small and couldn't accommodate our group size but we enjoyed a drink in the ground floor bar. Friendly and knowledgeable staff. We will be back, Thank you”
“Unbelievably nice hotel. The rooms are spacious and newly renovated. The service was above and beyond. We traveled with our baby and without even asking, the hotel left a changing pad, baby bath, baby bath products, etc in our room. The location is incredible. We’ve stayed at many of the top hotels in London and this one is definitely among the best. Can’t wait to visit again. ”
“Great hotel. Expensive but quality and worth the money. Spa is fabulous but a shame the sauna/steam rooms are not mixed male and female. Location is good, particularly for Chelsea flower show and Harrods”
"The first room they gave me the AC was broken
In view of the heat wave, i asked for a change of room which the reception changed for me immediately
The concierge took my luggage when I arrived at the hotel, and they said they will bring them to my room, but I waited for more than 30 mins after checking in and I called and they said it is not yet been transferred
So I went back downstairs and I had to go into the storage to see my luggages were on the luggage rack... "
"I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily.
Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room."