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Chateau Star River Guangzhou

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Indoor pool, seasonal outdoor pool, pool loungers
Premium bedding, down duvets, minibar, in-room safe
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View from Room

Chateau Star River Guangzhou簡介

Chateau Star River Guangzhou

4.5 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • 泳池
  • 免費 Wi-Fi
  • 空氣調節
  • 餐廳
  • 健身室
  • 可供應早餐

Cleaning and safety practices

  • 消毒清潔
  • 提供酒精搓手液
  • 個人防護裝備

鄰近熱點

  • 人氣熱點Guangdong Science Center11 分鐘車程
  • 人氣熱點Chimelong International Circus12 分鐘車程
  • 人氣熱點Xiangjiang Safari Park16 分鐘車程
  • 機場Guangzhou (CAN-Baiyun Intl.)39 分鐘車程

Choose dates to view prices

有關此地區的資料

Guangzhou

Located on the waterfront, Chateau Star River Guangzhou is in Panyu neighbourhood and is connected to a shopping centre. Some of the area's popular attractions include Chimelong International Circus and Xiangjiang Safari Park. Chimelong Water Park and Chimelong Paradise are not to be missed.
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Popular Location

附近景點

  • Chimelong Paradise - 7 分鐘車程
  • Guangdong Science Center - 11 分鐘車程
  • Chimelong International Circus - 12 分鐘車程
  • Xiangjiang Safari Park - 16 分鐘車程
  • Chimelong Water Park - 16 分鐘車程

交通資料

  • Xiajiao Station - 3 min drive
  • Guangzhou South Railway Station - 10 min drive
  • Baiyun International Airport (CAN) - 39 min drive

餐廳

  • Where to eat
  • Always Cantonese – Serves breakfast, brunch, lunch and dinner daily.
  • E-cafe – Serves breakfast, brunch, lunch and dinner daily.
  • Lobby Bar – Open daily.

住宿資訊

Chateau Star River Guangzhou

Luxury hotel connected to the convention centre in Guangzhou with 2 restaurants
2 restaurants, an indoor pool and a health club are available at this hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 304 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For entertainment, LCD TVs come with cable channels, and guests can also appreciate comforts such as premium bedding and down comforters.
Chateau Star River Guangzhou offers 304 forms of accommodation with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include outdoor tennis courts, an indoor tennis court and a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

住宿設施服務

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7 AM to 10:30 AM
  • Airport shuttle on request
  • Local area shuttle
  • Return train station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: CNY 228 for adults and CNY 114 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor tennis courts
  • Health club
  • Indoor pool
  • Indoor tennis court
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Free theme park shuttle
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

客房設施服務

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

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Pool
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Family-friendly
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政策

入住

Check-in from 2 PM - midnight
Minimum check-in age - 18

退房

Check-out before noon
Express check-out

特別入住指示

Front desk staff will greet guests on arrival

進門方法

Staffed front desk

寵物

Pets not allowed

小童與加床

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CNY 350.0 per day.
Free cots (infant beds)

此住宿接受以下付款方式

重要資訊

收費

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000.00 per night

We have included all charges provided to us by the property.

可選額外服務/設施

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 228 for adults and CNY 114 for children (approximately)
  • Airport shuttle fee: CNY 800 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

注意事項

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

其他詳情

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

全國評級

For the benefit of our customers, we have provided a rating based on our ratings system.

住宿又稱為

Chateau Star River Hotel Guangzhou
Chateau Star River Hotel
Chateau Star River Guangzhou
Chateau Star River
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Guangzhou
Chateau Star River Guangzhou Hotel Guangzhou

常見問題

4.1
Very good
Rating 5 - Excellent. 74 out of 175 reviews
5 - Excellent 42%
Rating 4 - Good. 63 out of 175 reviews
4 - Good 36%
Rating 3 - Okay. 26 out of 175 reviews
3 - Okay 15%
Rating 2 - Poor. 6 out of 175 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 175 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
Great big room and nice hotel lobby!!!
Stayed 1 night in Dec 2019

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I HAVE BEEN VISITING THIS HOTEL SINCE OPENING. I REALLY FEEL LIKE HOME. I WILL COME BACK ALWAYS, AND THE MAIN REASON IS MY GOOD FIREND ADAM, WHAT A GREAT SERVICE PERSON!!
Stayed 1 night in Oct 2019

3/5 Okay

Business traveller, Travelled with group
I was here for a business trip and was told this was the nicest hotel in the area. The location was convenient, food wasn’t bad, and it was overall a decent experience. Initially, our room smelled like a smoking room so we asked to change and they gladly and quickly changed for us. Service here was fine and I don’t have many complaints. There are some food options down the street that were not bad.
Stayed 1 night in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room are great, soundproofing needed to be improve as we still able to hear sound from outside
Stayed 3 nights in May 2019