Guangzhou Guangzhou Zoo Hotels

"good clean room and top location "

"super clean， luxury"

"very nice hotel. staff are also very helpful and friendly. I enjoyed my stay very much here. I will stay again in the future."

"Rooms are great, comfortable and great size "

"Luxury hotel"

"We stopped by Guangzhou for 2 days on our way into Chongqing. Decided to stay at the Sheraton Guangzhou. I am in the hospitality industry and appreciate great service. The staff at the Sheraton was very accommodating, friendly, and knowledgeable. A couple of things that stood out to me was: First: I mispalced my wallet, and was out having dinner with friends. Called the hotel and gave them permissions to enter my room to check if it was there. The manager went out of their way to ensure they found it. So i could enjoy my time out without having to make the trek back. Second, We left the "Do not disturb" sign as we didnt need our room made up for only 2 day stay. They called to make sure we were okay, and asked if we needed anything. We travel a lot! Like i mean a lot! Never ever have i had a hotel front desk team do this. The customer service level and the care is beyond the next level. We highly recommended the Sheraton Guangzhou. Great job to the management team in training your staff. "

"It’s a good hotel with good service. However there is a major construction going on and it is all day, even at 3am you can hear them. If you’re a light sleeper this hotel may not be suitable for you."

"Great everything "

"Beautiful "