Haijima Luxury Hotel

"The room was clean, staff was helpful and friendly, there was always water and coffee after returning from a day of exploring."

"Perfect"

"Beautiful hotel. Room was spacious and clean. Service was excellent. The only surprise was the daily room tax added at checkout. "

"Lovely stay at the Hilton! The hotel has a lovely buzz about it, the staff are awesome, and our room, a King Jr Suite Executive, was roomy, sunny and gave us access to the excutive lounge. Staff in the lounge are awesome, and in the face of some pretty demanding guests at times, always remain professional, polite and service focused. The main breakfast buffet has an awesome variety of food, but can get quite busy - so go early! The rooms were serviced beautifully, especially given the amount of shopping debris we left daily - so a big thank you to the room service team. Hotel is in an ok location - has a cool park opposite and its about 10 - 15 mins walk to Shinjuki station. The hotel has a regular shuttle into the CBD which is awesome. This is our 4th stay at the Hilton, we initially chose to stay at a "western style" hotel for our first trip to be able to control the type of food we had access to (my partner has seafood allergies) but even now as we have learned to navigate the food (benito in everything lol) we still choose to come back to the Hilton - its a consistently lovely experience! "

"Room clean and staff helpful "

"My favorite stay thought my trip. The beds were uncomfortable but I figured they would be as I booked a traditional style room with mats on the floor. Otherwise, the staff was just wonderful, there was laundry by the office and everything you needed in that room! Everything is so close by including the station, and if you book here, be sure to try the bakery with the black label on the corner and the soy ramen across the main road hiding up the stairs (also sells tacos). I do not remember their names but I can guarantee they are the best! The ramen was the best ramen I had throughout my whole trip. I cannot rave enough about the staff and stay at this hotel! Book it, you will not be disappointed! "

"Good location nice breakfast decent bedroom for a budget hotel in Shinjuku Staff super efficient and helpful "