Search Chalets in Hakuba Station

"I LOVE HAKUBA SUN VALLEY HOTEL. From the second Kinoshita-san picked us up, the staff and management was not only attentive but extremely helpful and mindful of our needs. Next time I come to hakuba I will 200% be staying here again! MAHALO HAKUBA SUN VALLEY HOTEL"

"We stayed for 17 days. The listing states "ski in / ski out access". This is untrue. The property is a 15 minute walk from the hotel. There are portions of the walk that are unsafe if there is snow in the side of the roads, busses and traffic have to stop and go around pedestrians. The ski shuttle stop is at the resort. Uber/Taxi was 12 USD one way at the time of our stay/this review. There is no breakfast or food whatsoever at this hotel. There is one microwave for the entire hotel. It was poorly functioning, had duct tape holding the knobs together, and had not been cleaned at all. The staff at this hotel did the minimum. They did not communicate about local amenities, provide advice, or make the inconveniences previously mentioned any easier. They did not help with Ski passes. Cleaning staff would enter our room and start cleaning while we were still occupying the space, getting changed, ect. They did not speak Japanese or english. We moved the bed at one point to retrive something that rolled underneath. There was so much filth on the floor it was unbelievable. 12 pairs of slippers, old food, and towels covered in dust build up. I tried to ask the front desk for a vacuum. They did not vacuum or allow me to use one. This is the budget option in this area for good reasons. The hotel website is very misleading. Buyer beware. "

"Good option if you’re looking for something very close to the ski lift. Unpleasant smell all around probably due to the building being old."

"The location "

"Super stay, homely, friendly, helpful, good coffee, good selection of breakfast bits, the lady owner is a Jem, super accommodating, and Ly was great for lifts around town, would (and hope to) return in a heartbeat "

"Lots of choice. Unfortunately it resembled a large boarding school canteen. Air quality was poor. "

"Property was amazing. Staff was kind enough to accommodate my request for a private onsen room. Which I should have booked initially but didn't realize was an option. Shuttle bus stop at the front door will take you to various ski resorts in the area. Staff is excellent, helpful, kind. Restaurant is great! Had use of a ski locker as well. Full locker, not just a place to hang skus and poles. "

"Had higher expectations of the lodging based on pictures and descriptions. Was not a comfortable or clean place to stay for those of us who aren’t in our 20s and who didn’t intend on staying at a large hostel. I love hostels but this was priced like a low cost hotel but without amenities."

"The owners have two very cute dogs who were wonderful to meet"