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"Gym was tiny. Staff was great. Everything was clean. WiFi worked the whole time. Great place if you need to crash some where"

"It looks like parts of the building are being upgraded which is a good sign. The staff was courteous and helpful and having a restaurant on site was especially good. The downside was having the water turned off overnight and morning was not very pleasant."

"It was a nice hotel staff helpful "

"We were busy visiting with family and did not spend any time to utilize any of the amenities. "

"Staff is horrible "

"Caroline and staff were great. Hotel is beautiful. Spacious. "

"Staff is amazing and rooms are better than most in this same price range"

"Convenient to Bush Gardens and good breakfast but that's it. It was clean but not spotless. I didn't like that the hotel is on the side of the road, I felt very out there... lobby is small, again, not the nicest. No flexibility at all with room while hotel looked empty. If you want to feel a bit nice and special while away from home, keep looking. I stayed at better hotels in Williamsburg for just a little bit more money. If you just want to crash, wake up and eat, this is good. "

"Room was decent, but the bathtub needed a more thorough cleaning."