Dear Mr. Luthfi Raditya, Thank you so much for sharing your positive impressions about our service. There is nothing better than the customer satisfaction in our service. We are happy to know that you enjoyed the experience of our hotel. Your compliment about helpful staff, beautiful room and breakfast will be share with our team. They were also thrilled and touched by your warm words. We try our best and work harder and harder day by day to bring the best service to our guests. Once again, thank you so much for sharing such a motivating review and It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. All best wishes to you from Hanoian Lakeside.

Dear Robert, Thank you very much for your lovely and very kind review. I am delighted to know that our hotel, its room, service far exceeded your expectations. I would like to thank you also for your very kind comments towards our staff who was helpful and enthusiastic. We are very much looking forward to your return and the team and I will be delighted to continue to serve you with warmth and all the attention that you deserve.

Dear Hans Kristian, First of all, let us thank you for choosing the Hanoian Lakeside Hotel. We know that you have a variety of hotels to choose from and we are honored that you have selected us. I cannot thank you enough for your kind review on your recent stay with us. We appreciate all the valuable feedbacks and comments. It fills me with pleasure that you were satisfied with the room and all the services of the hotel we have provided you during your stay. Our passion is to impress our guests and I am happy that we have succeeded in your case. We cannot wait to have the next opportunity to welcome you back to Hanoian Lakeside

Dear Our Valued Guest, Warmest Greetings from Hanoian Lakeside Hotel Thank you for taking the time to write this wonderful review of your recent stay at Hanoian Lakeside Hotel. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular you very much enjoyed your stay at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to Hanoian Lakeside Hotel in the very near future.

Dear Our Valued Guest, We are flattered and truly elated to read this wonderful review. Thank you so much for taking the time to share your experiences at our hotel with others. It was our great luck to be the choice for your relaxation from the hustle and bustle of the city. And it is always such a joy to know that our passion for excellence service is being felt by our guests. We do our utmost best to ensure that each guest’s stay with us unique and special – this is through the simple personal and thoughtful gestures to meet your every needs. We are also glad that our team were able to assist you with every aspects of the stay. We appreciate your endorsement and hope we will have the opportunity to host you again in the future.

Dear Our Valued Guest, Thank you very much for your kind feedback. I am pleased to hear that you had a pleasant stay here. We are certainly in a very convenient location and are pleased to hear you have been able to take advantage of our great facilities. Our team members pride themselves on extending the highest levels of quality, service and hospitality especially Justin and I take great pleasure in sharing that all your expectations were met. I do hope that we will be able to welcome you back very soon for another exceptional experience. Warmest Regards,

Dear Our Valued Guest, Thank you for taking the time to share a wonderful review of your experience with us at Hanoian Lakeside Hotel. I am delighted that you found our hotel to be great and you really enjoyed the Hanoian Suite Room and the service provided by our extremely attentive staff, especially Cúc. She work very hard to ensure that our guests’ expectations are exceeded and it is most rewarding to hear when she achieve this aim. Should your travel bring you back to Hanoi, we would love hosting your stay again. Warmest Regards

Dear Our Valued Guest, Hanoian Lakeside Hotel would like to thank you very much for choosing our service and sharing your experience with other people. It was a great pleasure for us to be your host in Hanoi Capital We also want to express our sincere thanks to you for your review on the hotel. It will be extremely valuable for those who are looking for a good choice of hotel in Hanoi as well as for an enjoyable and wonderful vacation in Vietnam. We hope that we will have more chances to welcome you, your family and your friends as Hanoian Lakeside Hotel distinguished guests in future trips. Again, thank you for allowing us to serve you. You are our valued customers, we would always be available at your service. With our best regards,

Dear Our Valued Guests, First and foremost, I would like to thank you for your recent stay at Hanoian Lakeside Hotel, and for taking the time to share your experience on Expedia. People says "it is the first step that counts". And, your stunning writing is no doubt the greatest motivation for us in our long term business. I appreciate it very much. It was really our great pleasure having you as our very first guests. I never tire of reading such wonderful comments about our elegant and refined property. We aim to push the boundaries of five-star luxury in every aspect we personally hand pick for our guests. I am indeed very proud of my team, thank you kindly for writing such a fantastic review and we look forward to welcoming you back for your next visit. Warmest regards,

Dear Our Valued Guest, We thanks you very much for your kind words about Hanoian Lakeside Hotel. We wishing you all the best and do hope to serve you at any time you visit Hanoi. Warmest Regards, Hanoian Lakeside Hotel

Dear Sau Ying, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

Dear Our Valued Guest, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi. Warmest Regards

Dear Our Valued Guest, First and foremost, on behalf of Hanoian Lakeside Hotel, I would like to thank you for your recent stay at Hanoian Lakeside Hotel, and for taking the time to share your experience on Agoda. It was really our great pleasure having you as our very first guests. People say that "it is the first step that counts". Every hotel has been facing problem with airport pick up sometimes because the airport may crowed, leading not being able to provide you the highest standard of hospitality which is generally the norm of our hotel. At this time, we have found the solution to avoid any situation next time could be never happen with our guest. We genuinely regret all the inconvenience caused to you during your stay. We do hope that you can forgive and not let it stop you from staying with us again in your future return to Hanoi. Once again on behalf of the hotel management, please kindly accept our sincere apologies and thank you so much for your kind feedback as it will assist us in becoming better at what we do. It is our goal to retain you as satisfied customers and we are looking forward to having a chance to serve you again in the future. Best regards,

Dear Our Valued Guest, It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I am very pleased to know that our service went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations. Warmest Regards,

On behalf of Hanoian Lakeside Hotel, I would like to say thank you very much for being a part of our customer. It's our big pleasure to serve you. We collected your feedback and was happy to know that you were very pleased with our services Now another gift for us is your 5-score-review on Expedia, this would certainly boost our confidence in delivering excellent service. I really do hope that we will have the opportunity to welcome you back again in the near future, to ensure another excellent visit for you. Warm regards,

Dear Our Valued Guest, On behalf of Hanoian Lakeside Hotel, I would like to say thank you so much for choosing to stay with us for during your visits to Vietnam. We are glad to know that you have really love our newest property, We are certainly in a very convenient location and really appreciate your nice words about the delicious food, helpful staff. Service is at the heart of everything we do and it means a lot to us to have this recognized and acknowledged. I shall pass on your compliments to the staff who always works hard to create exceptional and personalized experiences to all our guests. We very much look forward to welcoming you back in the near future for many more memories with us. Warm regards,