Willow Street Hans Herr House Museum Hotels

"Excellent "

"The room was very clean as was the property. Staff was friendly, especially the breakfast crew ladies. We have previously stayed at Avid properties so we knew what they were like. On this trip there were two small issues, (1) there were guests in the lobby until after midnight they were loud and at times yelled. Being on the 1st floor we could hear them. (2) the toilet in our room when flushed the tank would not refill. I did inform the staff about the toilet issue when we checked out."

"Motel was very good but the place next door was short staffed so we had to wait 30 minutes to order our dinner besides that all was fine."

"This review is long overdue. My family stayed here for a weekend for our kids birthdays. We checked out some local attractions and had a great time. The home was very nice, very clean, and nicely decorated. The hot tub and sauna were a hit with the kids and walking along the stream was fun as well. The hosts were great. Great communication throughout. We had an issue with the internet that was resolved in less than 15 minutes while the hosts were out of town. We would definitely recommend!"

"Horrible "

"The house was everything we expected and more. The kitchen was well stocked, the bedrooms were beautiful, and the whole experience was relaxing. Lindsay was great to work with and answered every question promptly. Hope to make this trip again!!!"

"Very easy to get a room and everything was great!!"

"We had such a great stay at the DoubleTree Resort by Hilton Lancaster while we were in town for a cheer competition. We booked knowing there was construction going on, but it honestly didn’t impact our stay at all. Our room was at the end of the hallway and the rest of the hall was blocked off for construction, but there was no noise, no smells, and no disruption whatsoever. The room itself was immaculate. I’m very picky when it comes to cleanliness, and it was spotless—no dust, no issues, and extremely comfortable. The staff was also fantastic. Everyone was friendly and helpful, and they even allowed us to check in early before the official 4 PM check-in time, which we really appreciated after traveling. Breakfast isn’t included, but the $15 was absolutely worth it. There were plenty of options, and the chef was incredibly kind about coming out to answer our questions about food allergies and ingredients. Overall, this was a wonderful stay and we would absolutely stay here again. If you’re coming to Lancaster for a cheer competition or event, this is a great place to stay. Thank you to the staff and management for making our stay so enjoyable—we really appreciated it! "

"The house was close to the city, and provided easy access to get around. The beds were really comfortable and the rooms were spacious. We were very comfortable and enjoyed our stay."