Hartley Wintney hotels from HK$544

"yes"

"Breakfast was nice, very good selection. Afternoon tea very nice!!"

"Good choice for travel as all night check-in, which is not the case for many places. The room was 26 Celsius all night, despite trying to turn the thermostat differently no window to be opened. Made it very uncomfortable. That was our only complaint. Average non-fancy room good for just a quick overnight stay while traveling wouldn’t stay here for a long period of time though as out by airport and no amenities"

"The laundry facilities don’t exist. Had to send them out. The hotel charged me 600.00 American dollars for a small load of laundry. Staff said nothing they could do. Very upsetting."

"Room could have been better there was someone else left over food in the mini fridge. A panel in the bath room fell off the wall when i opened the garbage can"

"Breakfast was good as always but the room was disappointing"

"Worthy of every penny spent!"

"Breakfast was good but head into Marlow and eat at the Coach instead."

"A very poor experience. None of the rooms had working air conditioning, which appeared to be centrally switched off, and despite raising it multiple times, nothing was done. Offering two glasses of wine for 11 people felt completely inadequate. One room (226) was in an unacceptable state — wet bed, hairs in the bathroom, urine on the toilet, dirty surfaces and no bin liners. It was reported at 6:30pm and not partially addressed until after midnight, which is unacceptable. The only gesture offered was a Baileys, which was frankly insulting. Two rooms were next to a delivery bay, and with no air con the windows had to stay open, meaning guests were woken around 4am by deliveries. When I asked to speak to the duty manager the next morning, I was told they refused to come out. We were only offered 30% off two rooms, despite all six being affected. A formal complaint has since received no response at all, and as this appears to be an IHG franchise, there seems to be no accountability from IHG either. Overall, a very disappointing stay well below expected standards."