夏威夷泳池酒店

「一晚一萬多.沒有這個價值.房間要什麼沒什麼.連個熱水壺都沒有.要冰塊也沒有」

「To start off the property didn’t have the room we reserved available upon checking in, they put us on a smaller room with a king bed and pullout sofa, keep in mind we had reserved two queen bed room. Since we were traveling with our two kids. They made it seem like they did us a favor for a supposed upgrade which wasn’t the case since after explaining to them we weren’t happy with the room they stated that’s all they had available. Also lady at the check in lobby was not the friendliest or most...

「I paid for an ocean view room. But it was actually looking over the parking lot. The staff said it was an ocean view if I go out to the balcony during the day I’d see some part of the ocean. That’s just ridiculous. That’s not what you advised as an ocean view room. And they say they weren’t able to move me because they were full. Besides that everything else was absolutely overpriced. I’ve stayed at many sea resorts. Including some other Sheratons. This is by far the worst. And not close to the...

「The pool at the resort is great. It never felt crowded and plenty of chairs by the pool. The beach access is a huge plus. It is very close to food options other than the normal resort restaurants.」

「约好了退房的时候高尔夫车过来接、结果没有过来」