"Older hotel, but made up with it from the friendly staff, comfy bed, fluffy pillows, storage space, free water/bottles, and toiletries. Plus, the location was incredibly ideal for our trip because major busses stop out front and it's near 2 tube stations and Trafalgar Square and the Jubilee Bridge. Will definitely stay again if we return! "
"The staff were exceptionally friendly. The bar staff at the Atrium lounge really ensured I had a positive experience, offered guidance when asked, and were very friendly. I really felt like they were vested in me having a safe and positive experience. "