“We booked a two nights staying but they downgraded us to a smaller room and claim the one we’ve booked is not available.
And my son have left his passport in the room safe and we called for assistance after we’ve checked out. Front desk staffs not responding with well and quick, just keep saying nothing found. It’s my bad to have left belongs not checked but expecting they can help.”
“We booked a two nights staying but they downgraded us to a smaller room and claim the one we’ve booked is not available.
And my son have left his passport in the room safe and we called for assistance after we’ve checked out. Front desk staffs not responding with well and quick, just keep saying nothing found. It’s my bad to have left belongs not checked but expecting they can help.”
“Second time here, mainly for the london eye view. Location is great. But service was really …merely acceptable. Slow, cold, not so friendly. Lower your expectation on warm and welcoming service. Otherwise, all good. ”
“Second time here, mainly for the london eye view. Location is great. But service was really …merely acceptable. Slow, cold, not so friendly. Lower your expectation on warm and welcoming service. Otherwise, all good. ”
“It was lovely to stay at this hotel where it's very close to King's Cross station. Room is not very big but enough for 2 people. Staffs are very helpful regarding to luggage storage after checking out. £3 per luggage. Overall it's a nice stay at Point A hotel King's Cross!”
“It was lovely to stay at this hotel where it's very close to King's Cross station. Room is not very big but enough for 2 people. Staffs are very helpful regarding to luggage storage after checking out. £3 per luggage. Overall it's a nice stay at Point A hotel King's Cross!”
“Excellent location. The kitchenette was a plus. However, there was only 1 drop-off spot in front of the hotel so it wasn't convenient to load your luggage. ”
“Excellent location. The kitchenette was a plus. However, there was only 1 drop-off spot in front of the hotel so it wasn't convenient to load your luggage. ”
“We spent 2 nights here. Reception staff is nice and friendly. The first night wasn’t very good cause our room was so close to the restaurant from ground floor. The restaurant played loud music until 2pm which made us didn’t sleep well. We’ve talked to the reception immediately but not much improvement about the noise.
However we were offered a different on the next day, which was so quiet and even a bigger room. We really appreciate they made this room change for us.
The room is clean and……
“We spent 2 nights here. Reception staff is nice and friendly. The first night wasn’t very good cause our room was so close to the restaurant from ground floor. The restaurant played loud music until 2pm which made us didn’t sleep well. We’ve talked to the reception immediately but not much improvement about the noise.
However we were offered a different on the next day, which was so quiet and even a bigger room. We really appreciate they made this room change for us.
The room is clean and……
“Great location,very close to train and tube stations. Staff is helpful, especially manager Barbara - helping me to upgrade from single room to twin room for several days during my two-week stay. Can walk to Buckingham Palace, St James Park, Hyde Park within 10-15 minutes. Quite a lot of restaurants and shops including M&S.
Would definitely stay again. ”
“Great location,very close to train and tube stations. Staff is helpful, especially manager Barbara - helping me to upgrade from single room to twin room for several days during my two-week stay. Can walk to Buckingham Palace, St James Park, Hyde Park within 10-15 minutes. Quite a lot of restaurants and shops including M&S.
Would definitely stay again. ”
“Cozy little room, slept well. But there was noise constantly from rooms next door and the courtyard until late at night, if you wake up easily, it will be a problem. Also there is no slippers, toothbrush etc given, and no fridge too. However the hotel is indeed in an excellent location with many attractions in walking distance.”
“Cozy little room, slept well. But there was noise constantly from rooms next door and the courtyard until late at night, if you wake up easily, it will be a problem. Also there is no slippers, toothbrush etc given, and no fridge too. However the hotel is indeed in an excellent location with many attractions in walking distance.”
“The bed is very comfortable. Is a highlight of the hotel. Also location wise is perfect for people travelling to the airport too. The only thing was the hot water either super hot or none. Is hard to adjust for the shower to a suitable temperature for a shower. ”
“The bed is very comfortable. Is a highlight of the hotel. Also location wise is perfect for people travelling to the airport too. The only thing was the hot water either super hot or none. Is hard to adjust for the shower to a suitable temperature for a shower. ”
"I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily.
Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room."