河內懷德酒店住宿推介

「店家服务态度非常好」

「I'll stay there again, as rooms were very clean and more sophisticated than expected for a small hotel. Staff was tremendous, and speaks better English than initially thought. On the con side is the lack of gym and meeting facilities, and the 30-min drive distance to the city center.」

「위치정보가 잘못되어 있어요. 문묘 도보거리 아니예요. 호텔이름으로 길 찾으세요. 문묘에서 오토바이로 한시간 거리예요. 어쩌다보니 제일 좋은 방과 보통 방 둘다 묵었는데요, 특실은 한국 모텔급, 보통방은 장급수준. 인근에 그랩 오토바이로 10분거리 무료박물관 있고, 도보 10분거리에 큰 빈마트 있어요.」

「The hotel staff provided an excellent service experience from start to finish. They introduced the facilities in great detail and also gave us many helpful suggestions about nearby attractions and travel tips, which made our trip much easier and more enjoyable. During check-out, the staff patiently asked for our feedback one by one and sincerely cared about our opinions. Whenever there was a small issue, they immediately offered discounts or other forms of compensation to show their apology....

「早餐可點選部份選擇很多，也有自助，還有現做越式咖啡，很豐富」

「Staff provided poor services, the room was very dirty and soundproof badly, you can hear what the next rooms happened. The scariest part is the breakfast provided, there were flies in the teapot & the noodles...」

「食物品質新鮮，餐廳高質量，設施新淨」

「常常來河內出差都會選擇老城區的住宿，出城交通雖然會比較塞。但對於辛苦工作回到飯店還要覓食，選在老城區是方便的。 飯店位置很好，附近有很多美食。 飯店裡的服務人員都很好，尤其是櫃檯的接待Jacob, 會說流利的英文外，笑容可掬，非常親切。 在這裡住了六天，早餐很棒、房間很乾淨～ 下次來會再住這裏」

「Excellence hotel in town...」

「購物非常方便同時也有浴缸」

「Wonderful experience, very friendly staff. Perfect location as it’s just five minutes walk to the Main Street. Please note that traffic gets busy on weekends as they make them as walking areas in main areas. We stayed on the 8th floor, could see the lake view! Just walking one / two floor up for the bar and restaurant. We can see the cathedral from the rooftop bar. Breakfast has buffet and menu for main course. Great services! We loved the surprise fruit pack when we checked out as we headed...

「Grace Nguyen is super helpful. 」

「Room was fine but there was a bad sewage smell in the bathroom which was quiet off putting. 」

「Staff are enthusiastic and show their care to visitor (e.g. remember the information of visitor).」

「Hotel location is great , spacious room and wonderful service! Great staff! Super helpful and welcoming :). Love the breakfast pho ! Nice spa! Would definitely come back again next time. 」

「服務人員很棒，也同意了我延後退房的要求」