「The door is broken can’t lock whole night in middle of no where, no one help check in, no air ventilation need to open window , a lot of bug and mosquitos sleep with you. Where is the spa pool shown in the booking website?」
「The property was worn on the outlook, seems being deserted for a long time. There was no hot water in the room and there was no heater in the communal washroom and communal shower!
There was no shampoo and shower gel provided in the shower.
There was no hairdryer in the room, not to mention any lotions or cups for brushing teeth!!
The bedding seemed soiled and not changed for a long time , and have some hair on the bedsheet!
This is a properly not suitable to be rented out!
It should...
「A beautiful hotel and setting with great amenities. We did the e-mountain biking and guided hike, which were lovely - the guide was friendly and knowledgeable. Given that the hotel is remote and there are no food options, the restaurant and food was very expensive (but good). The baths were very nice. The room was comfortable but VERY HOT (this is not unique to this hotel, but a thing at all Iceland hotels we visited). Staying up at Highland Base was a highlight of your trip to Iceland.」
「Overall is very good and great stop for our next early hike in Laugavegur. The only downside is no shared kitchen for self cooking, but they have a restaurant serves hot food.」