“Kate was a very amazing manager. Helpful and friendly, going above and beyond in making sure everything was in order and that her guests ( my family) were cared for. I would highly recommend using Turtle Cove again, and we surely will!”
“Unattended property, failed access codes, and terrible communication:
I booked a stay at The Victoria Hotel on Friday evening, but the check-in process was a disaster. There is no receptionist on-site after 4:00 PM, and after 10:00 PM, phone support completely shuts off, leaving guests with text-only communication.
When I arrived late at night, the property had inadequate lighting, making it nearly impossible to find. Once I arrived, neither the entry information nor the room code provided……
“Fairly old property. But getting some recent renovations and it’s on the beach. The food was pretty good at the grill but a lot of it was fried and heavy. Nice drinks. Chairs were not comfortable in the bar or restaurant area. Room was comfortable and spacious, new flooring, bed was nice, but they need to work on the plumbing. Clogged up shower drain and toilet/sink really slow. TV didn’t automatically connect to WiFi.”
“La restauration est vraiment déficiente
Elisabeth’s , service très long et erreurs de commande
Maass, très peu de choix sans gluten et prix exorbitants ne retournera pas !”
“The property seemed to be clean. If I could recommend a few items in the house. Vacuum/ broom, a garbage can in the bathroom curtains/ or upgraded shades. The family enjoyed the stay but definitely felt a bit uncomfortable, my boys are on the taller side and this unit was a bit tight for them. Our stay was short so give the price and the amenities it was fine.
Thank you for have our family. ”
“The location is excellent but this time I found a few issues with the room and hotel. First, there was an electrical socket behind the bed that had a broken front plate which is extremely dangerous because it could set the bed on fire as you slept. Next, when we came back to our room our key card didn’t work and we were locked out of our room for about 45 minutes until the manager finally was able to get us in the room. He was going to use a crow bar to break it open but the maintenance guy was……
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