「The staff. 3 of the days I stayed, there was a woman who came out toward the end of breakfast and said thank you to everyone who stayed. Told travelers to have a safe trip, and told people staying she hoped they had an amazing day. It was very personal. I don't know if she was not there for the other days, I missed it because of being at breakfast at a different time or what.」
「I was extremely disappointed with my stay at the Holiday Inn Express in Hutchinson, Kansas. From the moment I arrived, it was clear that the property was poorly maintained and far below the standard I expected.
The entire hotel felt unclean and had unpleasant odors throughout many of the common areas. Rather than feeling welcomed, I felt like I was staying in a property that had been neglected for quite some time.
The customer service was equally disappointing. On multiple occasions, staff...
「I really liked this hotel! It was clean, quiet, and cozy. The staff was friendly, the beds were dangerously comfortable, and the breakfast was a nice bonus. It felt safe and welcoming. I’d definitely come back!
The only thing missing was an on-site restaurant for lunch or dinner.」