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"Nice. Staff are nice."

"Great location, checkin was a breeze, wish we had a longer stay!!!"

"Absolutely loved how clean and central this location was! It made getting around much easier as someone who has never been to Japan. The train station is across the street which is helpful, but there’s also a lot of stores and restaurants in the same area. Staff were also extremely kind and helpful to interact with. Thank you so much again! I’ll stay here again when I return back to Japan."

"Excellent "

"We got a double room and it was really small, uncomfortably small for my partner, I and 2 year old son. They probably shouldn’t offer it for family with kids. Despite the room being very small, it had all you would need, but we found it very uncomfortable and that is the reason for our rating. Nonetheless the facilities were very good with free laundry and lovely onsen, free drinks and lots of complimentary items to use during your stay. It’s location is amazing too very close to the station. Staff is lovely and helpful. I would stay again in a bigger room. "

"Despite a minor setback with our original room having an odor from cigarettes and an issue with the AC, the staff quickly rectified the situation. In fact we ended up in a junior suite which looked over the gardens and turned out amazing. The decor is classic European style. The hotel is centrally located, but in a quieter part of the city, with easy commutes by train, taxi or walking to many of Tokyos best sites. Theres also a free shuttle bus to a major train station. You must try the hotel breakfast buffet, a combination of Japanese and American cuisine. Overall a delightful stay."

"Great hotel for the price. Super convenient to Ikebukuro train station "

"We really liked this hotel! There were 3 of us, and we each got the single small rooms, but they worked great for just 1 person. It was super clean with a daily refresh of amenities (room service too, if you ask). The breakfast was fantastic and worth it! It had a mix of cultures and very allergy friendly (especially major 7 allergens)! It also was a perfect location in Otsuka, right near train station and had a bunch of shops/dining! All the staff was lovely and helpful! So friendly! I didn’t make it to the spa, but the screens said it was busy, so it must’ve been good for heavy traffic Would def recommend! Also very handicap accessible!"

"The staff were amazing, the complimentary breakfast was great to get our day started without delay, having laundry available definitely helped us the day prior to our departure, and the area around the hotel has a lot to explore as well being 10 minutes away from a trains station that even connects to Narita Airport. "